HotPads User Reviews

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  • Good but pet filters need work

    Love this app and have used it to look for spaces for awhile now. I especially like that you can message with sellers in app. My issue comes with the pet filter. It needs to be more precise. Just saying “allows dogs” is too vague as I keep find “pet friendly” places only to see they only allow small dogs. A more specific “small dog” “large dog” filter would be beneficial to cutting down on frustration of clicking a place and then seeing it actually doesn’t meet criteria.
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  • No photos anymore

    I was using the app for almost a month to find a new apartment. At some point, the app stopped showing photos. I switched to the online version and same. Maybe 1 out of 25 will have a single pic but the majority say the listing has no photos. I was also using StreetEasy and all of the same apartments that were cross posted had photos so I’m pretty sure it wasn’t because the realtors were not uploading. Furthermore, apartments I had favorites based on the photos were also not showing photos so I know they were included at some point. Uninstalling, updating, and reinstalling did not work and the FAQ site on hotpads that had guidance on trouble shooting basically had this dismissive good luck with your glitch message. Maybe it will be fixed eventually but it’s been about 10 days and not even an acknowledgement that the site isn’t working.
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  • Erratic filter performance

    Clearing all filters at once doesn’t seem to clear every filter nor initiate a new search to provide unabridged results. Commute filter provides erratic result after initiating a search using a named town and subsequently (and inadvertently) selecting a 30 minute commute criteria with the default “use current location” and that that town lies beyond the corresponding travel time limit. Some properties inside the commute limit but outside the named town but only a small percentage of otherwise unfiltered eligible results. This leads to the uncertainty of which filters are active and which are not after “clear all”. Listers selecting inaccurate attributes when compared to their resultant property listing, make troubleshooting for unintended filters difficult, if not impossible.
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  • Great searching tools

    I would like to highly recommend Hotpads for anyone who is looking for a lovey home. I was introduced to realtor Alex who showed me property in Passaic County area and he been a blessing from heaven. Never let me feel discouraged and help me to find a place to call home. Best Realtor i ever met and will always continue working with him. In this world and time period we need more people like this amazing gentleman. Thank you so much
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  • Needs to do more vetting of person renting

    Though they do have some really good low priced apartments a lot of those low priced ones are scams two I found posted a rentals that were low priced an seemed legit until after a series of emails on what looked an seems ok because they sent me a virtual tour video of the apartment come to find out after I expressed interest they sent me an application I paid $100 application fee then shortly after they emailed me an said we are planning on deal where if you make a down upfront payment before you receive the lease the apartment is yours smh. Be very careful though I lost $100 I’m glad that I caught on to it before it was too late
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  • Worse experience ever for the state of FL

    ALL landlords listed are racist in the area and refused to rent to a “biracial” family. There’s many instances where we’ve asked how much can we put down to make sure we can follow through and hold the house, the landlords do not reply or they purposely ignored my request. Many of the homes have listed are extremely expensive for the property shown. They can’t do anything about that issue but they do allow ANYONE to list in this site. Whether they’re in the attitude to rent to someone or new to the industry all together with rude people. Not worth it, you’re better off driving around searching yourself or getting information from real estate agents.
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  • Lost without this app

    Finding an apartment can be a daunting task. After spending months on useless housing and rental websites, I stubbled upon the Hot Pads app. Within two weeks, I was able to narrow my search and find an apartment that checked off all of my boxes. (and there were a lot of them) I love their “saved searches” and “follow-up” reminders to help keep on top of the rentals I was interested in. Highly recommend!
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  • The best rent listing app, full stop

    I don’t typically write reviews for mobile apps. I’m also very hesitant to trust something or someone with things as important as... you know, my living situation. My colleague showed me Hotpads in 2018 and I’ve been all about the app ever since. This is the app that I used to move out of my parents place as well as to move into my current place. Tons of listings, tons of options, tons of accessibility, and no compromises. I’ve looked through all the rent listing apps, and this one is easily the best. This app is why I currently live in such a high property value city, in a nice condo, for so cheap. Play around with the filters and map for a month or so and you’ll be surprised by how good of a deal you can strike with this app. Can’t recommend this enough to anyone and everyone looking to rent property.
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  • Not very user friendly / Applications

    Unfortunately I have to go this far to share my disappointment for this app. I’ve had quite a few complications, most importantly a future landlord not being able to open my credit score or background check after paying for the application services. After several attempts of hastily trying to reach them for help I was left to try and figure it out on my own which only led to confusing links back n forth to my emails, then the app, back to my emails, then back to the app in what appears to b the same link back n forth and so forth. Very upsetting as you can imagine. I still haven’t heard back from them and had to reapply and pay another application fee via Zillow - which I had no problems w.
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  • This app has been useless

    I paid the money because i liked an apartment listed on here, supposedly they allow you to fill out the application and its supposed to be easier and its one fee instead of many- the landlord never got it, so i cancelled that one and sent another one- she got that one but then still wanted to charge me 40 for a application fee- i told her i did that through hotpads and could she use that background and credit check, she said send them to her- well you cant just do that they gotta go through the site to do that and long story short that has been the same for all of them- it was a total waste of money during this scary time that COVID19 is happening- and i cant believe how many companies are taking advantage of people right now. Be careful, unless you have money to throw away.
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