360FCU User Reviews

Customer Experience

Positive experience13.9% of reviews
Neutral8.3% of reviews
Negative experience77.8% of reviews

~ Based on 36 written reviews from the US App Store.

What users say

Is 360FCU Safe?

360FCU - Web24 Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for 360FCU is 93/100.

This assessment is based on 1,347 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.7% of ratings point to a safe experience
2.6% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 1,317 App Store ratings for 360FCU.

Is 360FCU Legit?

360FCU - Web24 Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for 360FCU is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stop asking me to review app

Let me use app

Horrible App

One of the worst Apps I’ve used in a long time. Every single time you try to get on this thing there’s a problem. The fact that you can’t even get into your account to see anything without this app is ridiculous. Very basic and always glitchy. Half the time, you can’t even get on it or have to call the bank because there’s an error.
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Security

Like the double security and the ease of navigating through the app

Apps is terrible

Where is the search function?
Transaction names are too long!
Please fix it!

Mobile app is awful

No search and limited transaction history

App crashes when you scroll

Where is the search feature? Why cant I see data from before your systems update?

App is weak

Where is the search feature? That was taken away with your upgrade.

Also, there is too much description of the transaction type so the actual Merchant name gets truncated. Recommend you flip the order and show merchant 1st of make another field.

Awful app

Always having “technical issues” and making me call a 1800 number, depositing checks also always having issues and have to do it multiple times over and over

App is poor

The account details page is difficult to understand with the expanded transaction descriptions and you took away search which is necessary capability.

Love the bank, hate the app

So buggy and unreliable. Can’t even use it half the time.

Fix your app!

The app requires an update and I already have latest version.

Also - what happened to the search feature on the account list???!!!!

Do better !

Upgrade

App will not download like it should

Unfortunate

Sadly, the ATM never works. Every time they do an update it takes weeks to get the mobile app to work. Most of the staff is poorly informed on their job as well as the bank. Usually there’s only one person in the building who knows what’s going on and they are obviously very busy.

Where’s the search???

Where’s the search???
Consumers don't like you taking away capabilities. Also, your new system changed the labels on transactions causing confusion.

This App is Crap

I have never spent more time on a banking app waiting for something to load.

Thanks for providing access too more stuff and at the same time less. I really feel that I can get so much done through this app now (sarcasm)

Decent

Interface is very basic, making a additional payment on a loan is kinda confusing as it only shows that your making a payment to my already auto bill payment. Wish I could buy CDs (certificate of deposit) right from the app as well. Overall works well has what you really need but not much more.

Poor

Bank has poor service, app is even worse. Only still use because i have a mortgage though them

Login problems

I love this bank and have had no issues with them in person, but this app has a constant issue of locking you out of the account with no way to get back in due to an error which doesn’t recognize the correct password, one star might be harsh but when you have your finances and overdraft fees at stake I can’t let that fly
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On line banking

Easy, efficient

App

Will not let me pass the phone number page. Keeps sending me to the log in page.