360iQMobile User Reviews

Customer Experience

Positive experience15.8% of reviews
Neutral15.8% of reviews
Negative experience68.4% of reviews

~ Based on 19 written reviews from the US App Store.

Is 360iQMobile Safe?

360iQMobile has mixed safety signals based on user ratings. AppsHunter Safety Score for 360iQMobile is 62/100.

This assessment is based on 47 user ratings, with an App Store average of 2.9/5.

Safety Analysis

42.6% of ratings point to a safe experience
6.4% of ratings suggest some concerns
51.1% of ratings point to a risky experience

~ Based on 47 App Store ratings for 360iQMobile.

Is 360iQMobile Legit?

360iQMobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for 360iQMobile is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work

Just loads and loads and loads. Doesn’t ever do anything. For the last 5 years. It’s so bad.

Response from developer

If you experience similar issues again, please report it by using the in-app function for this. You can easily access it by clicking: More → Feedback. Thank you in advance.

Login won’t work

It won’t let me login

No help

This app does not work half the time. I have reported it in the support section of the app and there is still no resolution.

Response from developer

We apologize you have been experiencing problems with our application. Please use the Report an Issue function in the application by clicking More → Feedback and a member of our support team will reach out shortly

No better video management

Sure, like most apps, I experience bugs every once and a while but nothing compared to the other surveillance mobile apps I’ve experienced in the past. If I submit a bug, the dev team responds in a timely fashion.

Response from developer

Thank you for your feedback! We appreciate your review!

So bad

Wow this app is so terrible. Never loads. Always so slow when it does. Terrible picture. Just awful all the way around. Do not get these cameras because you won’t be able to look at your business when you are away. Worst cameras I’ve ever purchased.

Response from developer

If you experience similar issues again, please report it by using the in-app function for this. You can easily access it by clicking: More → Feedback. Thank you in advance.

So bad

Probably the worst app I have ever used for video recording. It take forever to load. Always so slow and always lagging. Just awful.

Response from developer

If you experience similar issues again, please report it by using the in-app function for this. You can easily access it by clicking: More → Feedback. Thank you in advance.

What’s the point?

I’ve been having issues with this app for months. First, everything would continuously buffer and nothing would load. I decided to uninstall then reinstall the app to see if that would fix it. Once I had the app again, it wouldn’t let me log in, saying the password was incorrect even though I would change the password and then login with the changed password. Then, it finally let me log in and everything seemed fine until it wasn’t. Now when I try logging in, it says something went wrong, try again later. What’s even the point of this app if it’s never going to work? I’ve needed it to make sure my employees are doing their jobs and to validate stories given about customers/interactions and I haven’t been able to use it at all. I’m very flustered.
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😡🤮🤮🤮🤮 👎👎👎👎

?????????!!!!!!!!!!!!

Response from developer

Firstly, we apologize for the inconvenience. Moreover, to assist with this issue, it would be helpful to have a little bit more information. Could you please report an issue by using the in-app function for this? You can easily access it by clicking: More → Feedback. Thank you in advance.

App

The app keeps buffering

Response from developer

We are sorry to hear this. To be able to help you, we need more information. Could you please report an issue by using the in-app function for this? You can easily access it by clicking: More → Feedback. Thank you in advance.

Not working when needed

Not working… we had a guy steal tips and it won’t load to see who it was. Please fix.

Response from developer

We are sorry to hear this. To be able to help you, we need more information. Could you please report an issue by using the in-app function for this? You can easily access it by clicking: More → Feedback. Thank you in advance.

Not loading

As soon as I open this app it is buffering. I’m not able to move past the main screen! I have to constantly delete this app and redownload it for it to work once!

Response from developer

We are sorry to hear this. To be able to help you, we need more information. Could you please report an issue by using the in-app function for this? You can easily access it by clicking: More → Feedback. Thank you in advance.

Buffering

The past 3-4 weeks the app continues to buffer when trying to connect. It’s very annoying. A few of my colleagues are having the same issue. When this happens, I would delete the app and download it again. Once I do this, then I’m able to connect. I’m not sure what’s been going on. I have had this app for almost a year now and never had any issue like this. Was there any update that took place that’s causing this set back. I hope we get this fix soon. It’s very inconvenient.
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Response from developer

We are sorry to hear this. To be able to help you, we need more information. Could you please report an issue by using the in-app function for this? You can easily access it by clicking: More → Feedback. Thank you in advance.

Never worked

This App is such a crappy thing. It never worked when i need it most. Either its keep crashing or its keep loading. Total loss of money.

Response from developer

We are sorry to hear this. To be able to help you, we need more information. Could you please report an issue by using the in-app function for this? You can easily access it by clicking: More → Feedback. Thank you in advance.

Not good quality

This app is very fidgety. Sometimes it works. Sometimes it doesn’t. Can you rewind to watch what was recorded? Who knows. Can you watch live videos? Who knows. Very disappointed.

Response from developer

If you experience similar issues again, please report it by using the in-app function for this. You can easily access it by clicking: More → Feedback. Thank you in advance.

A little unstable

The mobile app is unstable and crashes frequently. We use it in the prep area to be able to see the customer area and have to restart the app several times during the day after it just randomly shuts itself off.

Not good quality

This app is very fidgety. Sometimes it works. Sometimes it doesn’t. Can you rewind to watch what was recorded? Who knows. Can you watch live videos? Who knows. Very disappointed.

Pretty Easy

Pretty easy to navigate whether for reviewing video across multiple locations, or reviewing back of house reporting. Great multi use tool.

Can’t save password

When signing in, there is a checkbox to save the password. But it never works.

Great tool, easy and user friendly

Effective and easy to use.