Leave a Review Citrix Workspace
Cannot use iPad Magic Keyboard
EDIT: Great app! The Magic Keyboard works now!! Updating review as there’s no way to submit bug issues so had to post it here.
One small thing: Not sure how key-holds are processed bc logging in to a windows machine, “alt+tab” to switch between windows doesn’t work as expected as it removes the keyhole of alt in less than a second.
— Old Issue —
The app does not seem to support using iPad’s Magic Keyboard and Trackpad (iPad Air 5th Gen) for the cursor and keyboard use. Moving the cursor / clicking does nothing and I need to use the touch screen for everything which defeats the purpose of having this equipment and app on the iPad.Show lessEpic. 🐍
Signing In is too much!
I am sick and tired of signing into this dang app. Weather I go to another app or let the screen timeout it always requires me to re-enter my password. It gets old. Add a settings option to turn this off or at least stay signed in for much longer periods of time. It use to load back up automatically after I would wake up my iPad but now I have to close the app all together and start it back up from the beginning. TerribleShow lesst.lo7698
Last Month the Keyboard, this Month the Mouse
App is plagued by tons of bugs that at this point make it completely unreliable from an enterprise perspective. Whenever I logon to my Remote Desktop the keyboard works fine but I cannot touch or click anywhere on the screen. Even more confusing is if I have an external monitor connected anything on the external monitor registers clicks… just not anything on the iPad screen. Considering even buying a different system at this point cause it’s beyond frustrating to get an auto-update to a new version that bricks my entire work-remote setup.
Edit: going on two months and still no update to fix the mouse - when’s that coming, Citrix??Show lessgtfan12
Developer Response
We truly apologize for the inconvenience. We are aware of this issue and are working on fixing this soon. An upcoming release will include a fix and we will keep you posted on when it will be made available. Reply: We do have a fix that would potentially address this issue. It's scheduled for a mid November release. Will update once it is available. Edited (14th Nov): Please update to the latest version (22.11.0) of the app available in the store today, it has some fixes for the Mouse and keyboard issues reported. If it addresses your issue, request you to please reconsider your rating for the app.