CaringBridge is a no-cost, 501(c)(3) nonprofit health platform that surrounds family caregivers with support while they care for a loved one on a health journey. A donor-supported nonprofit founded in 1997, the organization offers tools to share and document a health journey, simplify care coordination, and connect caregivers with a supportive community. CaringBridge addresses feelings of overwhelm, isolation, and loneliness by improving emotional health and social connectedness, helping people come together in support of healing. With over 300,000 people on the platform every day sending or receiving support, there are over 1,600 messages of love, hope, and compassion posted every hour. And every 12 minutes a new CaringBridge page is started. The CaringBridge community includes all 50 states and more than 242 countries around the world. To learn more visit www.caringbridge.org.
Private, protected, and ad-free
· A trusted, private, and ad-free space that only a nonprofit like CaringBridge can provide to support family caregivers and their loved ones on a health journey.
Communicate to everyone all at once
· Communicate to everyone all at once in a safe and private space, relieving the burden of individually updating people.
Capture and process every step of the health journey
· The very act of capturing a loved one’s health journey improves emotional health and social support.
Coordinate care with family and friends
· Making it easy to ask for help, because we know it’s often the most difficult thing to ask for.
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Summary of user reviews
Positive highlights
💬
This app hasConvenient way to communicate updates to family and friends
🙏
This app hasProvides a platform for support, encouragement, and prayers
📝
This app hasAllows users to document their journey through journaling
🔗
This app hasEasy to share updates and information with a wide network
🤝
This app hasHelps coordinate practical support like meals, rides, and childcare
🗓️
This app hasServes as a chronological record of the journey
🌐
This app hasConnects people across distances during difficult times
Negative highlights
🐞
This app hasBuggy and glitchy app experience
🔍
This app hasDifficult to navigate and find information
💰
This app hasMisleading donation wording that can confuse users
🤳
This app hasLimitations in mobile app functionality compared to website
📞
This app hasLack of phone support for users needing help
Dear Staff of CaringBridge, I can’t thank you enough for having this website (app) available for our family who has now used it for two of our children. The changes that have been made in the last several months have been incredibly disappointing, however. Many of my pictures have not been restored where I can see them. It’s also not possible to see the captions that I put below them to help describe each of the pictures. It also doesn’t look like I am able to print a copy of our daughter’s cancer journey. This is incredibly hard to not be able to have this as a keepsake for her. One suggestion that I have with the visitors page is to be able to see when they most recently signed in (as before) and also to have a separate option of putting those visitors in alphabetical order. And the “well wishes” that people have given… Where did they go? Going back and seeing people’s words of encouragement continue to give us strength for the journey. Lastly, I have noticed our friends have given hearts to either pictures or updates, but I am not able to see who has responded in that way. Once again, we are very thankful for this website (app), but in its original form. Is there any way to go back?
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Response from developer
We’re sorry to hear about your concerns. CaringBridge is committed to supporting families during their health journeys. Please reach out to our Customer Care team through our Help Center so we can assist you directly: https://www.caringbridge.org/help