AD HelpDesk User Reviews

Top reviews

Crashes in iOS 11

I used this app daily, but after updating to iOS 11 today it now crashes on searching for a user.

ery handy tool

ADHelpdesk is a network Admins dream come true.

Nice work!

Works so good, it's an IT life for me yo ho

This app works great, and is a life saver when I'm not around a PC.

I'm freeeeee!

Great app!

I LOVE that the app shows each attribute from the schema. This is very helpful for me!

Works great!

Running on 5s in the current version, even over VPN, the login is quick and the changes equally so!

This is a life saver for me, I'm the only IT in a 50 employee company which runs 6 days 60 hours a week but IT only runs 5 days 40 hours a week. Many times I'm in inconvenient locations to remote in to unlock a user, this is a life saver with that respect!
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Problem when running in iOS 7

App used to work pretty good but under iOS 7 but now it takes it about 3 mins for the app to log in into the domain controller. Please fix

Slow login with iOS 7

I have been using this app for months and I find it very helpful for unlocking users, no matter where I happen to be located. It allows me to get quick information, update AD info, and gives me a quick search for locked out users to easily unlock or change their password.
The only issue I have had is that now it takes a minute to login to my domain controller after updating to iOS 7. Fix this and it is a five star app!
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Great App! Greater support!

Short and simple, I had an issue being no fault of the app. I reached out to support and my small problem was almost immediately rectified. I encourage ANYONE who's using this app and experiencing any sort of issue to NOT give this product a bad review, but instead, contact support; their customer service support is unparalleled.
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A MUST HAVE for any Support Professional

If you support a Windows Active Directory desk side then you need to PURCHASE THESE! This application has saved me a ton of time. I now can support my users without having to make phone calls or drag my laptop out. I read the reviews before purchasing, but have not experienced any crashes in the month that I have been using it.

Also, the developer responds quickly to questions/suggestions. That is not always the case, so it makes using this application a pleasure.
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Great app

Great app, love it for administrating my domain, I use it more than I use ADAC, I would like to see one thing though, a directory browser, so you can just browse AD like in ADAC

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