PerfectServe Practitioner

PerfectServe Practitioner

⭐️4.6 / 5
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🙌1.8K
Ratings
📼8 scs
Content
📦~ in 0 month
Updates frequency
🗣❌ unsupported
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All Versions of PerfectServe Practitioner

8.12.2

June 5, 2024

Fixed an issue that prevented directory searches for names containing apostrophes.
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8.12.1

May 6, 2024

Fixed a crash that happened when a user forwarded a conversation from conversation details, and then selected Cancel.
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8.12.0

May 1, 2024

Fixed the following reported defects: Fixed an issue where users navigating to the Conversation List screen would require a manual refresh to display the latest list of conversations. Fixed an issue where the sender name was not present in the conversation when multiple After-Hours customers were recipients of the conversation. Fixed an intermittent issue where the application would become stuck on the splash screen when users put the application in the background while viewing the conversation details screen. Changes include: Enhanced ability to allow our After-Hours customers to engage in conversations with multiple recipients. Added a message to warn users when replying to a conversation, originated from a transcribed message, that includes non-secure message recipients: “Only users accessing the PerfectServe application will receive message replies.“ Other changes in this release are internal and do not affect the user experience. As such, users will see no change in functionality.
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8.11.0

April 3, 2024

Fixed the following reported defects: - Fixed an issue where the keyboard would remain toggled and this obstructed the view of the application. - Improved the experience for users who leverage Perfect Serve’s Round Robin functionality so that the rotation overview is visible prior to editing rotation participants. Changes include: - Added a care team call icon to allow practitioners to call a patient's nurse when using PCCTA (Patient-Centered Care Team Access). - Changed Team Alert forms to permit messages to be sent when there are empty non-required fields. - Other changes in this release are internal and do not affect the user experience. As such, users will see no change in functionality.
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8.10.1

January 23, 2024

Generic bug fixes

8.10.0

January 17, 2024

Fixed the following reported defects: - Fixed an issue where the keyboard would remain toggled and this obstructed the view of the application. - Improved the experience for users who leverage Perfect Serve’s Round Robin functionality so that the rotation overview is visible prior to editing rotation participants. Changes include: - Added a care team call icon to allow practitioners to call a patient's nurse when using PCCTA (Patient-Centered Care Team Access). - Changed Team Alert forms to permit messages to be sent when there are empty non-required fields.
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8.9.1

November 15, 2023

Fixed an intermittent crash that resulted when viewing a conversation containing messages with clickable phone numbers or URLs.
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8.9.0

November 13, 2023

Fixed an issue for iOS 17 users where the search bar from the top of the conversation list screen briefly appeared at the bottom and disappeared. Fixed a crash that occurred when iPad users clicked the attachment button from the conversation composition screen.
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8.8.0

November 1, 2023

Fixed an issue where a deep link to Epic Haiku was missing when a conversation detail screen had a patient in context. Resolved an issue with camera attachments not reacting properly before camera attachment permissions had been allowed by the user. Moved the “+ Add Group” banner to a “+” symbol on the top-right corner of the Directory tab in order to make this behavior consistent with iOS functionality. Removed the Last Login Time from the Settings page since the value was inaccurate. Updated the minimum supported iOS version to 15+. It was previously iOS 13+. Other changes in this release are internal and do not affect the user experience. As such, users will see no change in functionality.
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8.7.1

September 26, 2023

Fix for issue with rotation schedules. Internal stability fixes.

Price History of PerfectServe Practitioner

Description of PerfectServe Practitioner

This mobile app is for physicians, physician assistants and other credentialed medical staff or advanced practice providers that work in both inpatient and outpatient settings. Get only the communications you need. No more unnecessary interruptions. No more lost or delayed messages. Protect your caller ID. Collaborate instantly with other physicians and care team members. PerfectServe® is healthcare’s most intelligent system of clinical communications – an integrated set of solutions designed to unite physicians, nurses and other care team members across inpatient and outpatient settings and facilitate communication-driven workflows for timely care team collaboration. WITH THE PERFECTSERVE PRACTITIONER APP, YOU CAN: - Send a secure message to colleagues, including text messages, clinical photos, voice messages and group messages. - Automatically identify and connect to the colleague you need to reach at that particular moment in time with Dynamic Intelligent Routing®. - Securely call patients while protecting your caller ID privacy and overcoming caller ID block. When you call a patient, your office number — not your personal mobile number — appears as the caller ID. - Instantly sign on or off call or change who is covering call. The changes take effect immediately. - Easily change how you are reached based on your predefined communication preferences. - Change your status for those situations when you cannot be contacted directly (e.g., in surgery, clinic, etc.) with just a click. All communications will be automatically routed to the right back-up colleague. - View and manage patients assigned to your group and manage which provider is caring for each. - Easily capture charges at the point of care in just a couple of clicks to avoid lost charges and speed revenue recognition. - Access 24/7/365 personal assistance from the Support Center. PLEASE READ BEFORE DOWNLOADING: To use this app, your organization must be a PerfectServe client. If you are unsure of your organization’s status, please contact your IT department. Call 866.844.5484 to learn more about PerfectServe. SIGN-IN INSTRUCTIONS: Upon initial sign-in, please use your provided PerfectServe username and password
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PerfectServe Practitioner: FAQ

Is PerfectServe Practitioner available on iPad devices?

Yes, PerfectServe Practitioner supports iPad devices.
PerfectServe Practitioner was created by PerfectServe, Inc..
PerfectServe Practitioner requires iOS 15.0 or later.
The PerfectServe Practitioner app has a user rating of 4.6.
The App Genre Of Perfectserve Practitioner Is Medical.
The latest version of PerfectServe Practitioner is 8.12.2.
The latest PerfectServe Practitioner update came out on June 27, 2024.
PerfectServe Practitioner launched on February 5, 2023.
The PerfectServe Practitioner app is suitable for children aged PerfectServe, Inc..
The PerfectServe Practitioner app is now available in English.
No, PerfectServe Practitioner is not part of Apple Arcade.
No, you won't find in-app purchases featured in PerfectServe Practitioner.
Unfortunately, PerfectServe Practitioner is not optimized for use with Apple Vision Pro.

Screenshots of PerfectServe Practitioner

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Reviews of PerfectServe Practitioner

  • Reliable

    Reliable and trustworthy app. Not sure what everyone else's issue is... maybe buy a better phone and phone service. 🤷
  • Should be removed from App Store

    I have been forced to use PerfectServe for more than five years and it remains a completely unreliable, malfunctioning, inconvenient app. Remarkable that for a mission critical application that its interface remains nearly unusable. with so few meaningful updates or functional improvements. 90% of the screen space is a blank void, volume icon is inscrutable in its meaning, no log in event of deletion of message, requirement for refreshing app to receive new alert. Not unusual to fail to receive notifications. Simply the absolute worst. A previous commenter said it best, the only thing worse than being on call is having to do it with Perfect Serve.

    Developer Response

    Thanks for leaving a review, and sorry to hear of all the problems. Live support is available 24/7/365 at https://www.perfectserve.com/support/. You can reach us via live chat or telephone call. Please get in touch and we can troubleshoot the software issues you described. We are here to help!
  • No notifications

    Despite multiple attempts working with the support team, my perfect serve does not notify me of new messages with any sound. All app and phone settings are appropriately set. This causes long delays in patient care unless I force myself to check the app several times an hour which takes me away from other work that’s needed.