Business
Thought this company was legitimate for business but it has poor customer service, signed contract since May and still has not delivered the product. They advised what the company “needs more time to develop” gives reason to believe this is fraud company and service. I do not recommend this for business contract for many users, not sure for personal.
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Best Customer Experience
I was having a small issue with my app and received a call from Tony the next day, problem solved. Who does that anymore? Great customer service. Also every month when I do my expenses the app is easy to use, and I receive my expense reports back the same day.
Very good but recently glitching
Easy to use which I why I paid to upgrade for annual use. Easy to upload receipts & add notes. Nice output as excel or Csv files with accompanying PDF of receipts. My boss likes the generated forms as it makes it easy for processing reimbursements. The app does a good job in reading receipts and figuring out the vendor, date, amount, and location, but I do need to double check to confirm no errors, which is typical of all these types of apps. The only negative: app recently has been glitching: randomly closes mid-use and keeps making me re-activate the app with a new activation key that gets emailed to me. Why, I don’t know, but it’s an unexpected delay in getting my report ready.
If Abukai can fix the glitches, I’d give this a 5 star, which it used to be. For now, it’s a 3-star. I still recommend the app if you can tolerate these annoyances, which may not happen to you. I’m a heavy user with big batches of receipts (app allows 60 max per report.)
If Abukai can fix the glitches, I’d give this a 5 star, which it used to be. For now, it’s a 3-star. I still recommend the app if you can tolerate these annoyances, which may not happen to you. I’m a heavy user with big batches of receipts (app allows 60 max per report.)
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Response from developer
Hi- we'd be happy to help. We think we know the issue. Can you email us at support@abukai.com and we can get ABUKAI working seamlessly for you again.
Julia
It is easy to use and it produces great reports so simple
Sending info. For materials usage / cost
Abucay : program excellent connecting all cost and materials usage on the project in a seconds . User and friendly. Recommend to use.
Super helpful
Just love the simplicity! Thanks for making a boring task easy
Response from developer
Thank you! Let us know if we can help with anything at support@abukai.com.
Great service
I am enjoying your service!
Thank you!
Thank you!
Customer Services a bit Poor
Good app for work. We had a lot of issues contacting customer services to add additional users to our account.
Other than that it’s pretty simple to use and does the job nicely.
Other than that it’s pretty simple to use and does the job nicely.
Response from developer
Hi, Sorry to hear. You can request additional seats in the Corporate Account Portal ("Add Seats" button) or email us at support@abukai.com at any time.
Awesome App
Works very well to get all your company expenses processed and paid in time
Great for businesses!!!
Does exactly what it says. The easiest app I have used by far, after using other apps for my businesses
