CompuLEAD User Reviews

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  • CRM export?!?

    If a downloadable exportable file is available to upload to my CRM, then they do a really good job of hiding it!
  • Not Reliable

    Attended a once per year, three day show. Did not work on day one. Worked on day two. Lo and behold, did not work on day three. Kept getting “invalid barcode” message. Went to event desk, asked to speak to onsite rep for software. Was not on-site. Given a phone number. As soon as it answered, a recording told me to go see the on-site rep. Great..there wasn’t one. Come to find out, many other vendors had the same issue. Was asked to remove the event and reattach to the event I was attending. Nothing changed.
    It was then suggested that I take the “best picture possible” of the QR code in the attendee badge. Include the name of the attendee. Send them to this vendor in hopes they could ascertain the attendee information. Great…

    Sent an email to the vendor the first work day after the event. Got an automatic reply.
    I have a bunch of QR code badge picture and all my leads disappeared from my device from day day two, the only day it worked successfully.
    They might be in the cloud, at this point I can’t access them.

    Fingers crossed I get access to the more than 100 leads I scanned in day two, but at this point, I highly doubt it.

    Must have been a heck of a salesman to get the host to use this app. Not impressed.
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  • Best on the market!

    Used the app at CES this year. It was so easy to capture and qualify leads. And they provided a list of my leads that I easily imported into HubSpot. Took just a few minutes. Life saver.
  • Cheated with the price

    Went to a show and the sales person told me half the price I was charged later. After complaint, he promised to fix it but it never happened.
    The app is functionally ok
  • One of the beat I have ever used

    I have worked hundreds of shows, this by far was the best lead retrieval system from start to finish that I have ever used!!!!!!
  • Can’t export. Junk App

    I have used about 6 different apps during trade shows to scan potential clients. This is by far the worst. You CANNOT export database to email. Must screen shot each one and email what a waste of time. The last one I used not only was super easy to use, it was super easy to export. They should at least send out follow up emails about how to export like many of the others do even though is self explanatory. So disappointed.
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  • Bad

    Sitting in my hotel room after a 3-day tradeshow and can’t download our contacts... I’ve tried repeatedly over the last hour, their website is down... I called the company to let them know, and there was no option to reach customer service or leave a message.
    We weren’t able to use android devices during the show. A service person stopped by our booth and we shared the issue but no one ever followed up.
    CompuSystems charged $495 for their lead retrieval app. I have used many other lead retrieval services, with much success, and never felt ripped off.
    Given our overall bad experience, I hope that tradeshow organizers read this and will stay away from CompuLEAD
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  • Horrible scam

    They charge $599 to use the app at a tradeshow then when you get home you cannot download it you must only review your leads on the phone that you scanned the leads on which means you can’t review everything quickly in a spreadsheet to look at notes etc. they don’t tell you this I’ve done 20 different trade shows and never ever was not able to easily download onto my CRM there is absolutely no customer service you call the number and I sat on hold for over two hours they do not call back they do not return emails if you do a trade show and use this app you should tell the owners of the trade show you will not attend or get a booth
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  • Generic error

    Generic error Generic error Generic errorGeneric error. That’s all I get when I try and add the new event.
  • Capture was great. Can’t get leads.

    The lead capture/scanning was great. But now we can’t download our leads and there is zero support.

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