⭐️4.8 / 5
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All Versions of Citibank HK

8.3.7

June 14, 2024

In this update, we have listened to your comments and made the following improvements: • Fixed existing problems to improve your user experience We appreciate your reviews and welcome your feedback on how we can continue to improve.
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8.3.6

May 17, 2024

In this update, we have listened to your comments and made the following improvements: • Introduce the “Emergency Center” service – you can Report your Credit Card Lost or lock your e-banking service for emergency quickly. • Fixed existing problems to improve your user experience. • Transfer CAD to Canada as fast as 8 minutes via Express Transfer. We appreciate your reviews and welcome your feedback on how we can continue to improve.
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8.3.3

April 8, 2024

In this update, we have listened to your comments and made the following improvements: • Introduce the “Emergency Center” service – you can Report your Credit Card Lost or lock your e-banking service for emergency quickly. • Fixed existing problems to improve your user experience. We appreciate your reviews and welcome your feedback on how we can continue to improve.
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8.2.9

March 12, 2024

In this update, we have listened to your comments and made the following improvements: [Citi Mobile® App Account Opening Service Enhancement] -You can now open Investment Account when opening your bank account with Citi Mobile® App -Enjoy a more convenient account opening journey online We appreciate your reviews and welcome your feedback on how we can continue to improve.
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8.2.7

February 19, 2024

In this update, we have listened to your comments and made the following improvements: • The call deposit account is now available for FPS registration and setting up a new autopay instruction. We appreciate your reviews and welcome your feedback on how we can continue to improve.
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8.2.5

December 8, 2023

In this update, we have listened to your comments and made the following improvements: • Fixed existing problems to improve your user experience We appreciate your reviews and welcome your feedback on how we can continue to improve.
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8.2.3

December 3, 2023

In this update, we have listened to your comments and made the following improvements: [Citi Mobile® App Account Opening Service Enhancement] - You can open account via our App more conveniently now with easier HKID capture and selfie taking application flow [Conveniently Raising Credit Card Dispute] - Submit a dispute request on an unauthorized transaction and track the follow-up status with Citi Mobile® App We appreciate your reviews and welcome your feedback on how we can continue to improve.
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8.2.1

November 15, 2023

In this update, we have listened to your comments and made the following improvements: • Fixed existing problems to improve your user experience We appreciate your reviews and welcome your feedback on how we can continue to improve.
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8.1.7

October 18, 2023

In this update, we have listened to your comments and made the following improvements: [NEW Pay with Clubpoints Service - Redeem statement credits with Clubpoints via Mobile”] Exclusively for Citi The Club Credit Cardholders – simply tap on the transaction records of your Citi the Club Credit Card on Citi Mobile® App to redeem statement credits with Clubpoints! We appreciate your reviews and welcome your feedback on how we can continue to improve.
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8.1.5

September 18, 2023

In this update, we have listened to your comments and made the following improvements: • Fixed existing problems to improve your user experience We appreciate your reviews and welcome your feedback on how we can continue to improve.
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Price History of Citibank HK

Description of Citibank HK

The speed you need for the simplicity you want. An enhanced Citi Mobile® App re-engineered by you. We’ve launched a new mobile banking experience based on your feedback. Faster loading times, cleaner navigation, and, as ever, total focus upon your security! • All your account details in a single panel View all your account balances in one go, including investments, deposits, credit card, and loans. • Wealth management services, all in one place Whether you need to schedule a stock trade for when the market opens or check if your time deposit matured to plan for next investment, just one tap gives you access to stock trading, foreign currency exchange, time deposits and certificates of deposit. • Making a transfer? Simple! FPS is here to make on-the-go payments easy, we’ve gone a step further to eliminate the pain of memorizing all your bill deadlines. One time, Scheduled or Autopay – you make the choice, we make the payment. • Manage your credit card with just one tap One tap lets you view your points, latest credit card statement, access your bills, and even helps you check the latest card rewards prepared especially for you. • Your security is always our priority Bank safer with Citi Mobile® App Enhanced Security function and your face ID or fingerprint authentication. Receive real-time security alerts anytime, anywhere. • Manage your settings with ease You can manage the settings easily under profile including risk profiling and activating overseas ATM cash withdrawal • Need a little help on the new app? Answers are there for you under the searchable “HELP” tab Please let us know how we’ve done! We read all your reviews and really welcome your feedback on how to continue to improve! Note: The use of this Citibank HK mobile app is for the customers of Citibank (Hong Kong) Limited and Citibank, N.A. only. Content provided via this Citibank HK mobile app is not specifically created for any territory other than where Citibank (Hong Kong) Limited and Citibank, N.A. operates/is licensed to operate. Citibank, N.A. Organized under the laws of U.S.A. with limited liability
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Citibank HK: FAQ

Is Citibank HK iPad-compatible?

The Citibank HK software is not compatible with iPad devices.
CITIBANK (HONG KONG) LIMITED is the developer of the Citibank HK app.
The app needs iOS 14.0 or later to function properly.
With a rating of 4.8 out of 5, Citibank HK is one of the top-rated apps in its category.
The Main Genre Of The Citibank Hk App Is Finance.
The current version of Citibank HK is 8.3.7.
The last update for Citibank HK was on July 2, 2024.
Citibank HK was first released on February 5, 2023.
This app is appropriate for all ages, with no offensive or inappropriate content.
Citibank HK is available in English, Chinese, Chinese.
Sorry, Citibank HK is not on Apple Arcade.
Sorry, in-app purchases are not available for users of Citibank HK.
No, you cannot use Citibank HK with Apple Vision Pro.

Screenshots of Citibank HK

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Reviews of Citibank HK

  • Garbage app

    Used to be way better. Now it doesn’t work half the time and the error messages give absolutely zero real information.

    Developer Response

    Hi EsiGuitar. We're sorry for the inconvenience caused. To follow-up your case properly, we need more information. Please email us your name, contact no and a description of your issue with function/interface (include date & time when issue occurred, device model, OS version, error message/screenshot) to hongkong.customer.service@citi.com, quoting AP-1850. We will be in touch soon.
  • Too many security layers…

    … Too much hassle compared to other apps/banks.

    Developer Response

    Hi Un Messin, thank you for sending us feedback, We value you sharing your experience with us and we will use it to continue to improve Citi Mobile® App.
  • Updated killed the app

    Latest updated killed the app for me. Home/Start screen doesn’t load anymore. Can’t see my balances etc. such basic functionality not working.

    Developer Response

    Hi reviewingapple, thank you for sending us feedback, we're sorry to hear that you were not satisfied with our Citi Mobile® App. Kindly be advised to clear cache and connect with stable network to retry. If the problem persists, please email us your name, contact no and a description of your issue with function/interface (including date & time when issue occurred, device model, OS version, error message/screenshot) to hongkong.customer.service@citi.com, quoting AP-1767. We will be in touch soon.