Leave a Review Hang Seng Personal Banking
Rubbish APP
Unbelievable! Unprofessional! Waste of time! Ruin customer’s peace of mind!Nice but
The app has a nice and appealing design but it has really weird quirks and odd missing features. For example you can’t make a local transfer in USD. You can in HKD and CNY. Only bank in Hk where I’ve seen this.
The only way to transfer USD say to an HSBC account (same owner!) is to make an “overseas” transfer which is then actually made as a local CHATS transfer and for some reason the app doesn’t do this. Only the website does. So the app is kind of useless for me until this is fixed. This shouldn’t be rocket science. A bank should be able to do a transfer of funds.Show lessThe dumbest app I had ever used
requested to update almost every time I login!! what’s wrong with the IT staff