Leave a Review Hang Seng Personal Banking
Rubbish APP
Unbelievable! Unprofessional! Waste of time! Ruin customer’s peace of mind!Vegetarian Concerto
Nice but
The app has a nice and appealing design but it has really weird quirks and odd missing features. For example you can’t make a local transfer in USD. You can in HKD and CNY. Only bank in Hk where I’ve seen this.
The only way to transfer USD say to an HSBC account (same owner!) is to make an “overseas” transfer which is then actually made as a local CHATS transfer and for some reason the app doesn’t do this. Only the website does. So the app is kind of useless for me until this is fixed. This shouldn’t be rocket science. A bank should be able to do a transfer of funds.Show lessreviewingapple
The dumbest app I had ever used
requested to update almost every time I login!! what’s wrong with the IT staffstopbeingsodumb
Ware of time
Every once in a while the app require an update which you can’t tell what has been advanced with its terrible UI. Plus the update is always taking forever and you can only stay on the app with an loading bar because if you switch to other apps and want to do something else while waiting, the update either crash and return to 0% or with no progress. Most time consuming and time wasting banking app ever.Show lessIrisTse
Rubbish app
It takes very long time to update app when opening the app every timeJC_HK
Poorer security
Dear developer and HS manger,
Please change back the mobile app can using the old complex password that support both English + number + special characters.
Now only have six digi number same as ATM card is lower the security!ExplorerJimmy
No need to update so frequently
🙅🏻mabeizui
Worst
First online banking app driving me nuts. You're stupid for not thinking about customers. Don’t ask me to enter mobile number when I still able to login. It prompted no register mobile number. Fu_k you, it is same as my home phone number. Fu_k HSB Fu_k all employees.Hkmins
Too much updates wasting of time
Every time when I open this app it requires update. And it takes ages to update. It’s like every week there’s something to update. It really waste time.Bbak1234
Terrible bank
Cannot access my account and cannot use the app outside HK. Hong Kong banks are by far some of the worst in the world.EsiGuitar
