Leave a Review Egnyte
Best in the Business
As an IT consultant that has been using this system for 12 years, it’s undoubtedly one of the most intuitive and exceptional services we use. One of the last companies with a great tech support that responds quickly and effectively. Our team loves it as does our clients. They’ve been way ahead of the game on configurations, management and features though some have caught up but still not as good. Highly recommended Egnyte for a hybrid cloud file system.Show lessZed.T
Do the writers of the positive reviews actually use Egnyte?
Egnyte is perhaps the worst and least reliable cloud service in the planet. Do the positive reviewers actually use this app or the service?
The whole point is collaboration which just doesn’t work on iOS or iPodOS (or anything else). Unacceptably high downtime. V poor integration with apple ecosystem. Try moving files back and forth with files app. Just try it.
Do yourself a favor and use a modern cloud provider. iCloud, google, Dropbox, box, even share point. Just don’t waste your time with Egnyte.Show lessda-wdc
Developer Response
Thank you for taking the time to share your opinion about Egnyte. We’re sorry to hear that you’ve experienced some issues within our service. We’d love to understand the specific problems you faced with collaboration and the Files App so that we can improve the experience for you. Updating the integration with Files is on our roadmap for Q2/2023 but we'd love to understand your feedback better so we would appreciate it if you could kindly send an email addressed to support@egnyte.com so that we can contact you as soon as possible.Customer service went down hill
I’ve been a customer for 10 years. Had a legacy deal at $50 a month. All I want is more storage, yet they’re trying to force me to a new plan. So, just to get more storage, my plan would more than double.
I’ve asked to talk to a manager but they will not respond. They force a rep on me who will not respond to my emails. He just charges our account for the new huge price of around $179 a month.
All the other companies we’ve been with the same time show respect to our loyalty, as they should. Simian gave us free storage and kept the price the same out of respect for our loyalty.
USE A COMPANY THAT RESPECTS YOUR BUSINESS. NOT Egnyte!!! Use to love them. Not anymore. Customer service matters!Show lessj-say