Removed markup accessibility
Response from developer
Thank you for your feedback. We're sorry to hear about the issues you've encountered. We want to clarify that no functionality, including markup accessibility and saving files, has been removed. If you're experiencing difficulties, please reach out to our support team at support@egnyte.com and we will immediately clarify any issue you may have. We're here to help and ensure you have the best experience with Egnyte.
APP just crashes
Best in the Business
Do the writers of the positive reviews actually use Egnyte?
The whole point is collaboration which just doesn’t work on iOS or iPodOS (or anything else). Unacceptably high downtime. V poor integration with apple ecosystem. Try moving files back and forth with files app. Just try it.
Do yourself a favor and use a modern cloud provider. iCloud, google, Dropbox, box, even share point. Just don’t waste your time with Egnyte.
Response from developer
Thank you for taking the time to share your opinion about Egnyte. We’re sorry to hear that you’ve experienced some issues within our service. We’d love to understand the specific problems you faced with collaboration and the Files App so that we can improve the experience for you. Updating the integration with Files is on our roadmap for Q2/2023 but we'd love to understand your feedback better so we would appreciate it if you could kindly send an email addressed to support@egnyte.com so that we can contact you as soon as possible.
Customer service went down hill
I’ve asked to talk to a manager but they will not respond. They force a rep on me who will not respond to my emails. He just charges our account for the new huge price of around $179 a month.
All the other companies we’ve been with the same time show respect to our loyalty, as they should. Simian gave us free storage and kept the price the same out of respect for our loyalty.
USE A COMPANY THAT RESPECTS YOUR BUSINESS. NOT Egnyte!!! Use to love them. Not anymore. Customer service matters!
