No Courtesy at All
While on the Norwegian Joy Guest Service refused to credit a guest for a service that was purchased days before embarking that they had cancelled the day of sailing away. They unexpectedly changed the status and the amount for the purchase by increasing it instead of offering the same deal that was originally purchased. The Service received from managerial staff on this sailing was very disappointing. The Cabin steward appeared lazy with a whole lot of excuses on why she performed her duties poorly. Although the interior of the ship was nice, most of the service was mediocre. I felt like I had vertigo after debarking due to the daily rigorous ride we had. Overall, our families made the best of it…
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Response from developer
Thank you for your review of the Shipmate app and feedback for your recent sailing on Norwegian Joy. We invite you to share your experience with fellow community members on the app. For more information, visit: https://cruiseline.com/advice/what-s-hot/news/ship-mate-launching-detailed-cruise-review
Disappointed ☹️
Didn’t work
Incorrect Information!
Very disappointing. This app is telling me that my P&O Iona European City Break Cruise is going to the Norwegian Fjords on Saturday 30th March 2024! It has never been scheduled for Norway on that date for 2024. Using Shipmate at present I am able to track my cousin on her Royal Caribbean cruise in the Pacific which is how I know it can work properly.
Also, Marine Traffic app and Cruise Mapper app have the correct information for P&O Iona. What is the problem with Shipmate?
Also, Marine Traffic app and Cruise Mapper app have the correct information for P&O Iona. What is the problem with Shipmate?
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