Leave a Review My M1
Totally worthless and broken app
The “new” M1+ app is not better. Imagine a cell phone company in the year 2024 that cannot produce a functional mobile app (or website) and you have M1. They must have the lowest quality $3 per hour developers on earth.ZZ1949
Developer Response
Hi ZZ1949, do let us know how we can assist you by dropping us a line via PM. Message us by clicking the 'Send Message' button in our Facebook page and our Social Media Advisors will be right with you. Many thanks! - SamM1 makes it extremely difficult for you to terminate account
M1 does not give you the option to terminate account in the app. You must call a hotline in which no one picks up.
I am overseas. They asked me to visit a stance in SG, which is not possible. They then said I can call a number from oversea but International Direct Charge applies. This ridiculous!!
While I was a customer for them, they may seemingly offer cheaper fee than other bigger operator, they are consistently out of service in common areas….pay a few extra dollar and go with a main provider will save you so much headache and time! Truly the worst company ever!Show less现离君
Developer Response
Hi 现离君 , thanks for reaching out. Termination of mobile line is handled by our designated Customer Relations team via call in at the moment. Should you require assistance due to overseas, please reach out to our Live Chat team for assistance. Do ensure to get ready your M1 ID (email add) for verification. Thank you - SamWhat’s M1 CEO doing about it?
So many many negative reviews yet no improvement.
This reminds me of negative hotel reviews where the hotels make some apologetic noises but nothing is done. Insincere.
Doesn’t the CEO read his own reviews? Isn’t he interested to know how’s his app is performing. Unbelievable!
Apps like Senoko, My SIMBA, SP Group etc all are user friendly. No problem.
But with M1 it’s really frustrating.
I’m giving M1 advance notice: I’m quitting.Show lessJon Wain
Developer Response
Hi Jon Wain, thank you for sharing your thoughts with us. Feel free to let us know your concern or if you need any other assistance on your plan/account. Thank you - Sam