Web Help Desk Mobile

Web Help Desk Mobile

Business
Productivity
62 reviews

Details about Web Help Desk Mobile

  • Released
  • Updated
  • iOS Version
  • Age Rating
  • Size
  • Devices
  • Languages

Features

Developer of Web Help Desk Mobile

SolarWinds Inc.
⭐️1.4 / 5
Rating↘︎
🙌30
Ratings
📼1 sc
Media↘︎
📦w/o updates
Updates frequency↘︎
🗣❌ unsupported
Your locale
🖼️Download
Icons↘︎

Version History of Web Help Desk Mobile

1.7.0

January 23, 2019

Remote notifications are fixed now.

1.6.6

November 20, 2017

Remote notifications are fixed now.

1.6.5

September 11, 2017

Updated support for SolarWinds Web Help Desk 64-bit and iOS 11

1.6.4

September 8, 2014

Various bug fixes. If you encounter issues with authenticating after upgrading, please delete the app and reinstall.

More

1.6.3

February 28, 2014

Bug Fixes

1.6.2

November 26, 2013

-iOS7 compatibility -Minor bug fixes

1.6.1

January 26, 2011

- Fixes bug requiring a host name when using a Custom server configuration.

1.6

January 24, 2011

- Now compatible with iPhone OS 3.1.3 - Fixes bug that could cause the application to crash on startup if it couldn't connect to the Web Help Desk server.

More

1.5.1

December 21, 2010

- Fixes bug in which the SSL setting in non-Custom server configurations was being applied to Custom configurations.

1.5

December 15, 2010

- Fixed to accept self-signed certificates when using SSL

Price History of Web Help Desk Mobile

Description of Web Help Desk Mobile

Web Help Desk Mobile enables your Apple iOS device to receive SMS text messages from SolarWinds Web Help Desk each time a customer ticket is created or updated. Web Help Desk Mobile is not a standalone application. To receive SMS text messages, you must have a user account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service (APNS) certificate. You can download SolarWinds Web Help Desk and the latest APNS certificate from the SolarWinds Customer Portal at https://customerportal.solarwinds.com. SolarWinds Web Help Desk is a web-based automated ticketing solution that helps you manage your IT support requests for both internal and external clients. This solution supports email ticket creation, automatic ticket assignment and escalation, asset management, and incident and problem management. You can download a trial version of SolarWinds Web Help Desk at https://webhelpdesk.com.
Show less

Web Help Desk Mobile: FAQ

Can Web Help Desk Mobile be used on iPad devices?

Yes, Web Help Desk Mobile can be used on iPad devices.

Who developed the Web Help Desk Mobile app?

SolarWinds Inc. developed the Web Help Desk Mobile app.

What is the minimum iOS version supported by Web Help Desk Mobile?

Web Help Desk Mobile minimum iOS requirement is iOS 8.0.

What user rating does the Web Help Desk Mobile app have?

Currently, Web Help Desk Mobile has a user rating of 1.4.

What category of app is Web Help Desk Mobile?

The Web Help Desk Mobile App Relates To The Business Genre.

What is the current version of Web Help Desk Mobile?

1.7.0 is the latest released Web Help Desk Mobile version.

What date was the latest Web Help Desk Mobile update released?

October 2, 2024 is the exact date of the latest Web Help Desk Mobile update.

What is the exact date the Web Help Desk Mobile app came out?

The Web Help Desk Mobile app became available to the public on February 5, 2023.

What age is Web Help Desk Mobile suitable for?

SolarWinds Inc.: The Web Help Desk Mobile app is child-friendly.

What are the languages offered by the Web Help Desk Mobile app?

Web Help Desk Mobile can be used in American English.

Is Web Help Desk Mobile accessible through Apple Arcade's subscription model?

Unfortunately, Web Help Desk Mobile is not on Apple Arcade.

Does Web Help Desk Mobile allow for in-app purchases?

No, Web Help Desk Mobile does not allow for in-app purchases.

Is Web Help Desk Mobile specifically engineered for Apple Vision Pro compatibility?

Sorry, Web Help Desk Mobile is not specifically engineered for compatibility with Apple Vision Pro.

Does Web Help Desk Mobile display any ads?

No, Web Help Desk Mobile does not display any ads.

Screenshot of Web Help Desk Mobile

Web Help Desk Mobile screenshot #1 for iPhone
iphone
ipad

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Reviews of Web Help Desk Mobile

Leave a Review Web Help Desk Mobile
★★★★★

  • Has not been updated in 3 years

    Buggy and outdated would be really nice to be able to have this app but can’t even connect it just says error authentication needed the company needs to update this app
    lukeynoodlelukeynoodle

  • UPDATE

    3 years since the last update. Come on. I use this every day, on my laptop. Having a working solution for my phone would be fantastic. Please please please release an update.
    hdd Tj hub bfdhdd Tj hub bfd

  • Biggest Piece of Crap On App Store

    This hasn’t been updated in forever.

    Won’t send emails and won’t function properly.

    I just resort to visiting WHD on my phone through Chrpme and view it through desktop mode.
    Just A TechJust A Tech
See 59 more reviews
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