Leave a Review Billings Pro
Marketcircle ending self-serve
Marketcircle has decided to end the option of hosting your own database, instead forcing you to use their cloud servers for a monthly fee. I will never rely on cloud services for my business - both times I tried, their servers were down and I could not retrieve an invoice for a client asking for one. Highly embarrassing when someone wants to pay me but can’t because MY stuff isn’t working. Since making the choice to use self-serve, I’ve had 100% uptime. I was in control. I will not pay them monthly to lose that level of control over my livelihood. Ending this product is a poor decision. According to their mass-email to self-serve customers, we only make less than 15% of their revenue base, so financially they’d like to trim that and force everyone to the cloud under the guise of “consolidating their software developer team.” That choice will cost them customers when self-serve customers have better options to go to, and cloud customers get fed up with downtime and a lack of competent support. They could have charged a yearly fee for updates and support, so long as they kept the self-serve product working I would be happy. I was originally a Billings customer, forced into to Billings Pro when they decided to end that product, now forced away again, this time from their company altogether. Inconvenient to lose my options when all they have to do is maintain a product that works well as it is.Show lessEPPCS
?!?!
Downloaded this app. I tried to create an account. EVERY single time, it said my business ID (or whatever it said) wasn’t available. So I tried 10 more. After the app closed on its own while I was trying yet again to create an account, I checked my business email. TEN emails. One from each of the accounts I attempted to create because the app said it failed.
This does not give me confidence in this app.
I then tried to unsubscribe, each time it led me to a 504 gateway time out page.
Crap app. Don’t waste your phone space.Show lesszackmorrisforever
Doesn't even open
Pretty bad when you can't even set up an account because their cloud server is down.jenniferalys
Great theory - terrible execution
This app has been used since 2014 in our law firm, the more "updated" Apple becomes the more out of date this app is. Great idea, looks good, and if it operated would be amazing - but really really fails at executing.Alr1189
App doesn't load
The app doesnt load properly and then you are unable to delete the accountPT076
Doesn't sync as promised.
Unnecessarily complicated. When sync breaks it's almost impossible to fix. Email only support from the company.makehavoc
Bring back the home screen
I've used Billings Pro for years. Marketcircle has been great in the customer service department. I've been very happy with Billings Pro. Despite this, I'm extremely disappointed with the newest User Interface (UI) update to the iPhone app. The home screen has been replaced with a useless system that shows clients, invoices and projects. This isn't as useful on the iPhone as is a quick and easy way to enter your time and associate it with a client and project. That function has been relegated to a corner button and smaller Windows inside the iPhone screen. The app is cumbersome to use now.
Please bring back the home screen and easier time entry UIShow lessBruckerLaw
Good start, but needs some work
Needs way more control over view options. E.g. Not being able to show only active projects etc... Means projects from years ago plague the home screen, which should really only be showing matters that are relevant now. The same goes for clients (ie having an option to show only clients with active projects)Show lessrobscomments
Custom invoices PLEASE
This is a great app, but without being able to use custom invoice templates it's never going to be anywhere near as useful as the desktop client.Alex Fregon
Simplicity on the go
I have been a Billings customer for many years now, and the iOS app is an extension of their great desktop software. While I don’t take advantage of everything inside of the iOS app, it does a great job of allowing me to quickly see things at a glance. I can transfer from the laptop to the iOS app and see my time/revenue, and then quickly break that down and view by client. As with the desktop app, it’s beautifully design and simple. It stays out of my way and let’s me get my work done.Show lessnklaiber