My Shelter App

Included in this release: Mailing Preferences - You can set your preference to Email or U.S. Mail for your document notifications. Roadside Assistance - A one button click will enable you to seek assistance online. Claim Reporting Enhancements - You can now report a claim online. We hope that these enhancements will aid in the convenience that we strive for through our mobile app. As always, if you have any questions or feedback, please do not hesitate to contact us at 1-800-SHELTER.

Our latest and greatest includes minor user experience improvements within payments, roadside assistance, and displaying documents. We also had some under-the-hood upgrades that were needed, these should not be noticeable. If you have any issues, please report them to 1-800-SHELTER with as much detail as possible.

We're thrilled to announce the release of the latest update for our app, which includes a brand new backend payment system for paying renewal premiums. This new system provides customers with a more convenient and hassle-free way to pay their renewal premiums. Here are some of the key features of our new backend payment system: - Easy Payment Process: With our new payment system, paying your direct bill renewal premiums is now a breeze. The process is simple and straightforward, and you can complete your payment in just a few clicks. - Multiple Payment Options: We understand that our users have different preferences when it comes to payment methods. That's why we have integrated a range of payment options, including credit cards, debit cards, and bank accounts, to make it easier for you to pay for your renewal premiums.  - Note: If you have Auto-Pay, you must contact your Agent or 1-800-SHELTER to make changes. We're still working on adding this feature. - Automatic Payment Reminders: With our new payment system, you still receive automatic reminders when your renewal premiums are due. This means you will never miss a payment and your policy will always remain active. - Secure Transactions: Our new payment system is designed to provide our users with the highest level of security. We have implemented the latest security protocols to ensure that all transactions are fully encrypted and protected against any potential fraud. We hope that our new backend payment system will make it easier and more convenient for you to pay your renewal premiums and keep your policy active. As always, if you have any questions or feedback, please do not hesitate to contact us at 1-800-SHELTER.

When you have a claim, it's important to have the information you need when you need it, so we've made improvements!

Added the ability to Delete a My Shelter Account to meet app store guidelines and user needs.