Leave a Review MSNBC
Worst app in the history of apps!!!
The mobile and tablet app is great but, the Apple TV app is the worst I’ve ever experienced. I’d give it zero stars if I could. I go through the trouble of unlocking it with my provider and I’m booted after 15 min to an hour and have to resubmit my info. I used to think the AMC and History Channel apps where the worst but, this app takes the cake. The developers need to be fired and the advertisers should know that their investment is being wasted. This app is so bad that it makes me dislike the network as a whole and I absolutely love MSNBC well now it’s more of I like MSNBC given this app and my opinion is making my feelings towards MSNBC go down day by day as thee developers ignore my communication. They don’t even respond to me. Guess CNN will and they’re advertisers will be getting my views because their developers know how to get it right.
Btw: The NBC app is the same.Show lessZorvan75
Good customer service
I keep getting requests to rate this app and usually don’t because I am either annoyed at it when it’s not working or just want to watch my show when it is. The things that regularly annoy me are the sign in when it tells me “this show is not included with your subscription (it is!) check with your provider” or they don’t get shows uploaded in a timely manner. I generally watch the previous evening shows while I’m getting ready in the morning. It’s annoying when they aren’t uploaded. Also, I find it annoying that the app doesn’t always remember where I am in the show. I shouldn’t have to make a mental note that I’m 29 minutes in and then fast forward and watch MORE commercials to get there.
Having said all that, I’m writing because I got so frustrated with the sign in problem that I emailed the help folks never expecting a response. I was pleasantly surprised to hear back from them really quickly and they were incredibly polite and fixed the problem. Since then, I still have to sign in more often than I’d like, but at least it accepts my sign in attempt each time.
Also, when I was searching for help I found the live stream that I hadn’t known was there. That’s also a nice feature.
So, your customer service earns an extra star. Make sure they know.Show lessLburg Lady
MSNBC is too controlling - why?
MSNBC is by far my favorite TV channel because I feel the people’s hearts in the truths they tell me most every day. I love them and trust them to do their best to tell the truth as they see it.
The company itself, though, has become very controlling of its website and now this app. I used to be able to watch for free on the web - now I have to have already bought into some of the most expensive cable programming available to watch any of it!
Just over a year ago I could upload segments for free and now it is very complicated to do so - they often even leave off the dates of the segments!
And the app - it’s cool to be able to watch it on another device but you’re forced to watch the commercials and after a point you can’t even skip forward!
Is it really this important to you to make so much money off of us, NBC? Don’t you already make enough?
And why does everyone have so much to say that they can’t allow their guests to be greeted properly? Why is Rachel the only one left who allows each guest the courtesy of saying hello and good-bye? Not relaxing. The rudeness is stressful.
Thank you for hiring such wonderful, loving truth-tellers, MSNBC. I would like you to make them more easily available to everyone. Doesn’t our country need and deserve that?
Thank you, Ruth VirginiaShow lessRuthyVirginia
A plethora of quality issues.....
That leave it just plain annoying to use. Complaints are similar to other reviews here: inundation with web ads which are the same over and over and over and clip and cut over each other; app freezing; stream pauses; subtitles won’t turn off even though I never turned them on; subtitle dictation isn’t even close; app tile in launcher greys out; app won’t play picture in picture which means you lock up your iPad completely to use it. I have also used live stream on laptop and there in macOS/chrome/xfinitystream it comes down to which stream channel you choose: stream the channel mirror? Its the same as live tv with a 10 second delay and almost no issues Stream the digital msnbc live channel? Same junk as the iOS app. Accept one reality:this is a left leaning political channel. Win over millennials and their successor generations to your cause with junk digital performance like this? Good luck with that.Show lessRallon Sadcas
Spotty app for a major news outlet with many fails.
MSNBC is a major news outlet. Why such an ok but not great app?
Live steam doesn’t stream consistently. New archived show availability is inconsistent. When do last night shows that I missed post? 3am? Sometime tomorrow? Not at all? And then when they do post how long are they up for? 24 hours? 36? All week? It’s a crapshoot. Wish you would pick a formula and stick with it. But clearly there is no formula. It seems to arbitrarily depend on an intern who’s bad at their job.
And why oh why is ever commercial break Ray Liotta talking about quitting smoking? I understand saturating the market might have its benefits. But I never smoked. Never will. And don’t need to hear Ray Liotta talk about it a dozen times and hour.
Or that other one about opioid induced constipation? How many times an hour must we hear about that?Show lessSharon5569
Not that many issues, but not perfect - And the Ad Serving.. WOW!
Unlike many people, I have a few problems but can generally watch consistently and with few problems. It might freeze for a while, but a quick close and re-open fixes that. I use an iPad 4 and an iPad 2 with little or no issues.
One thing tho' that baffles me completely is the ad serving. Every single ad break features truncated ads, either missing the beginning or end. I have been streaming all day today and pretty much every ad, in every break since I started watching Morning Joe, has cut off after about 20 secs, and before the ad ever declares who it is for, or comes in in the middle of the ad. I was an ad buyer for a while and I certainly wouldn't have been happy paying for primetime slots that never serve my client's ad to the point of the brand payoff. I want MSNBC to succeed and if they can't even do the fundamentals like serving ads for a full 30 secs, God knows how they will prosper.
Update: V6.0.2
Wow! So far SO much better. Good job with the new UI and all the layout and new features.
Keep it up.
Thank you for putting some real effort behind this update. I have always been able to stream, but the quality and latency was pretty bad, and the stream would often hang for many, many minutes, if it worked at all...
BUT.. This version seems to have solved a lot of these issues and also given us AirPlay (thank you!!!).
Keep on keeping on MSNBC.Show less_UKRefugee_
Keeps Asking for Location but Can’t Enable
I’m running iOS 12 and the app keeps asking for my location to be turned on, but there is no place to turn it on in either the MSNBC settings inside of the settings app, or in the Location Services section of the privacy settings. This has been happening for the last 3 months that I’ve been running the iOS 12 beta, and I reported the issue months ago to the developer so they could fix it by the time the seed for iOS 12 was released, but they haven’t fixed anything.
Also the feed drops continuously, on all of my iOS devices, whether I’m on cellular or my 1gbit home WiFi. And every other time I open the app it asks me to sign in with my service provider, an issue that’s been happening for over a year and hasn’t been fixed.Show lessstopiamwarren
Consistently poor preforming app.
Update: this app has finally achieved perfection in freezing. It now NEVER plays video and has made me question msnbc on a whole. Do they not know millions get their news on smart devices?! , with apps that work. It’s a shame. It’s been a year of this and I give up. I don’t like the competition, but their apps work. Enough is enough, msnbc your app is beyond a joke.
For months I thought it was my Apple TV, my iPad or maybe my internet. I adjusted and fine tuned..everything. Conclusion the msnbc app is just shamefully poor to the point of being useless. It’s main feature is to freeze constantly, Period! You will not be disappointed there, that’s 100% guaranteed.. You never get to relax and just get the news or watch shows in one cohesive flow. Now, I love msnbc and their channel, this is not on them, it’s just this terrible app! My local channels live news apps are better and other national competitors work just fine. I wish they would put some effort and thus show respect to the viewers and their own journalists by getting this right.Show lessHowie Digital
Absolute Worst App
MSNBC’s app is absolutely THE WORST app of it’s type I have ever come across!! Live streaming is near impossible, with all of the freezing screens and restarts. I try to use it 4-5 days a week and over the last 2 years or more I haven’t live streamed a single episode all the way through. Just today Hardball stopped 20 mins in and never recovered! To watch the rest of the show I’ll have to wait until after either 10pm (or midnight, whichever is their policy).
I try to watch on different computers & phones with different internet connections but it makes no difference at all. The problem lies solely with MSNBC!
Streaming past shows (not live) is somewhat better, but the selection of available episodes is ridiculously small. Like today (a Tues) the only available past episode is yesterday’s (Monday’s). Why would they not have at least 1or2 eps from last week. But this is their norm, not the exception.
If I’m already paying for the service why do I have to wait so late to replay today’s episode, especially considering that their crappie service’s failure is the reason I’m forced to watch the replay in the first place, instead of watching it live.
MSNBC: Please spend a little less on fancy new sets at 30 Rock and a little less on big salaries, and invest in an app that actually works...like your competition does.
Potential customers: Request and demand a better service from MSNBC before signing up for this app!!!Show lessBound4Pleasure
HOW LONG?
How long will it take for NBC/MSNBC to catch up to your competitors and develop 1) an app that works decently, and 2) an app that actually can work on the AppleTV for live viewing? I go camping during the summer and stay at RV parks for extended periods of time; lots of those places don’t include MSNBC in their cable tv line-up. Lucky me, I have a WiFi booster and an AppleTV. YAY! Now, if only there were a MSNBC app on the AppleTV so I could just watch live from the app ... nope. Ok, I’ll pull it up on my iPad and mirror ... what do you mean I don’t pay for this channel, I have DirectTV? Oh wait, now I *do* pay for the channel ... oh, look, now I don’t again ... oh, spinning circle of death ... frozen on Chris Hayes’ face.
This is ridiculous. You want to know how to do it, wander over to CNN and see how their app works. (And that one’s not even that good). Shoot, look at ANY network that has live watching capabilities. Just do it, for crying out loud.Show lessBusyMommyShan
