Leave a Review Supercard
Clunky app
Poor and clunky to use. Very dated and old fashioned compared to UK retail apps.Monkey miner
Updating app logs user out
Why does the app log me out after updating it ? I have not encountered this with other app updates. Trying to log in multiple times but and captcha photos are so annoyingWKVancouver
Developer Response
You have been logged out due to a technical problem. This has now been fixed. Please excuse the inconvenience. Your Supercard teamCan’t read the reviews!
Apparently 43 ratings have been given, but we can’t SEE the reviews on the Apple App Store. Such a weird lack of transparency.SteigerTh
Developer Response
Hi! I just tried it and all the reviews are visible. please try again.Log in
It took 2 days and 12 attempts to create my account. The bike/car/bus photos are extremely difficult (just part of a bike tire? Hand brake? part of a fender) multiple codes entered correctly and still failed. Even the store manger employee familiar with the app gave up!Support nap A LOT
Developer Response
We apologise for the inconvenience. The problem is known and our IT department is already working on a solution. Thank you for your patience. Your Supercard teamEnglish app
I spend a lot of money every month and I’m part of an expat community in Switzerland but still no English app. 🥹Chicabean1
Developer Response
Thank you for your feedback. We have forwarded the message to our app developer. Your Supercard teamMüll
Was für eine unbrauchbare Müll App. Loggt einen dauernd ungefragt aus. Wenn man dann einloggt muss man 27 Captchas ausfüllen, selbst wenn das Passwort nicht stimmt. Und weshalb braucht es überhaupt 2 verschiedene Apps für die Coop Aktionen und die Supercard?gantenbeyn
Developer Response
Im Zusammenhang mit der Behebung einer technischen Störung, wurdest du automatisch aus der Supercard ausgeloggt. Das tut uns sehr leid.New discount format
I really don’t like the new way to get the discounts loaded on my app. It was much simpler beforeCoquette3
Developer Response
We haven't changed anything in the Supercard app. Are you perhaps referring to the Coop app? Your Supercard TeamActivating bons is very slow
Very frustratingJenniferZL1968
Developer Response
In order for us to be able to help you, please contact our Customer Service at www.coop.ch/contact or by phone at 0848 880 440 from Monday to Saturday from 8 am to 8 pm. Thank you in advance. Your Supercard TeamWidget on Apple Watch
Judging by the availability of a widget on iOS it would be great if we could get a widget on Apple Watch specially with the new WatchOS. Would be very easy to access the app.abalooshi
Developer Response
At the moment the new Supercard App does not have widgets, because the new functionality does not allow it at the moment regarding compatibility. However, our app developers are working on a solution that we will make available to you in the next few months. You Coop Supercard TeamNo way to change language setting
Entirely useless to me until it becomes possible to change language setting from German to French. (German dominance of websites etc is always a problem for those of us in Swiss Romande, but I did not expect it of a big company like Coop!). The instructions on how to change the language under settings don’t work, instead it takes you to the phone app settings (as noted in previous developer reply); but for me at least, these do not language as an option. (I tried turning on location services, but it made no difference.) FrustratingShow lessCaroPea22
Developer Response
Please contact our customer service so that we can help you accordingly. You can reach them at www.coop.ch/kontakt or by phone 0848 880 440, Monday to Saturday from 08:00 to 20:00. Thank you very much. Your Supercard Team
