Leave a Review Supercard
Cannot change language!!
I don’t speak German and cannot change.london 5 star
Developer Response
At the moment there is no English version of the app planned. However, we will gladly pass on your suggestion. Your Supercard TeamGood, but language fix needed
I like the Supercard and the app, but in a recent update the app has now defaulted to German and I can’t find any way to change it back to FrenchB Hogg
Developer Response
You are welcome to contact our customer service directly. They will be happy to send you a detailed response to your request. You can reach them at www.coop.ch/kontakt or by phone on 0848 888 444. Your Supercard TeamLanguage issues
Up until a recent update I was able to set the language and although English was not an option I was able to select French but it seems that the language is now tied to the language set on my phone and defaults to German when English is the phones language ….. it would be great to get English as an option but I would settle for simply being able to choose French as I once wasShow lessZeusTheGod
Developer Response
Thank you for your feedback. We have forwarded the message to our app developer. Your Supercard TeamProblèmes récurrents
Je passe sur la question du langage qui est particulièrement agaçante dans un pays aux quatre langues officielles mais depuis quelques semaines, malgré une réinstallation de l’application, les points de s’accumulent plus et je ne peux plus transférer mes points en carte cadeau. Bref, une application qui ne sert pas à grand-chose en soi.Show lesseleguen
Developer Response
Afin que nous puissions vous aider, veuillez contacter notre Service clients sur www.coop.ch/contact ou par téléphone au 0848 880 440 du lundi au samedi de 8 h 00 à 20 h 00. Merci d'avance. L'équipe Supercardapp only in German
unable to change language! please add french as before!Gh suisse
Developer Response
Merci beaucoup pour ton message. Nous sommes déjà au courant du problème et il devrait être résolu lors de la prochaine mise à jour.App dropped language support
A recent update to the app dropped support for languages other than German. The instructions on how to change the language now only take you to a page that shows your choice is Deutsch with no opportunity to change that.
Disappointing that they removed previous functionality.B_Man
Developer Response
Thank you for your message. We are already aware of the problem and it should be fixed in the next update. Until then, the language must be added in the IOS settings. Then it can be changed.App now only in German
The below instruction does not work!!! Unable to change language - not happy
You can change the language if you press on "Mehr" and than in the tabbar "Einstellungen". There you will find the languages settings.
Best regards
your Supercard teamsuper-not-happy
Developer Response
Please contact our customer service so that we can help you accordingly. You can reach him at www.coop.ch/kontakt or by phone 0848 880 440, Monday to Saturday from 08:00 to 20:00. Thank you very much. Your Supercard TeamRecent update language problems
I normally use the app in French, but after a recent update it has changed to German, despite all my settings and preferences being in French still. This is very frustrating and means I can’t use it properlyLillysunshine67
Developer Response
Try again after updating to the latest version. If the problem persists after that, contact our customer service directly: www.coop.ch/kontakt or by phone 0848 888 444 (available Mon - Sat, 8.00 - 20.00). Please let us know your device, operating system and app version. Your Supercard TeamLangues
Je ne vois que l’allemand sur l’appli… pas de français ou même d’anglaisclaypoint2
Developer Response
Nous vous remercions pour votre message. Nous sommes déjà au courant du problème et notre département informatique travaille dur pour trouver une solution. Nous vous prions de nous excuser pour ce désagrément. Le problème devrait être résolu prochainement avec une nouvelle mise à jour. En attendant la nouvelle mise à jour, vous pouvez contourner le problème en ajustant l'ordre des langues dans les paramètres de l'Iphone. L'ordre préféré des langues devrait être le suivant : Anglais, Allemand, Français, Italien.Stopped working
The App just stopped working. All I see is a blank page. Tried to reinstall but still the same.bansi_18
Developer Response
please update your device to the latest available iOS operating system. If the latest operating system is iOS 15, it is possible that the error will continue to occur. In this case, please let us know.
