3D Snap User Reviews

Customer Experience

Positive experience32.2% of reviews
Neutral6.4% of reviews
Negative experience61.4% of reviews

~ Based on 518 written reviews from the US App Store.

What users say

Is 3D Snap Safe?

3D Snap: LiDAR Room Scanner appears mostly safe based on user ratings. AppsHunter Safety Score for 3D Snap is 80/100.

This assessment is based on 408 user ratings, with an App Store average of 4/5.

Safety Analysis

74.3% of ratings point to a safe experience
2.2% of ratings suggest some concerns
23.5% of ratings point to a risky experience

~ Based on 408 App Store ratings for 3D Snap.

Is 3D Snap Legit?

3D Snap: LiDAR Room Scanner appears to be a legitimate app. AppsHunter Legitimacy Score for 3D Snap is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not clear images

All images come out too dark
Not that much as friendly user

Bad app

Bad app, confusing, horrible communication, over charges you

Sur ancienne modèle fonctionnait bien

Sur iPhone 13 pro fonctionne très bien. Sur iPhone 16 pro et 17 pro très mauvaise … avec AI il ajoute tout seul des murs et des objets, dimension de pièces pas exacte …

Response from developer

Bonjour ! Nous vous remercions d'avoir pris le temps de laisser un avis. Veuillez nous contacter à l'adresse support@bpmobile.com afin que nous puissions examiner la situation et trouver une solution à ce problème. Notre équipe d'assistance sera ainsi en mesure de mieux répondre à vos besoins.

Not very good

There are no instructions on how to use the app. I can’t get the app to work at all

Response from developer

Hello! If you're having any difficulties with our app, feel free to contact our support team at support@bpmobile.com, we'd be happy to help you out!

Poor scanning

Does not detect curved walls. Editing is not required easy. Rescan section tool doesn’t work

Beware!!!!!

They will charge you for a year subscription just by downloading. Stay away from

NOT FREE

It’s not free can’t use all the options I tried for a day, cancelled and deleted the app next I know I got charged, it’s not right, just say not free, they said it’s canceled but is trying to still charge me $10 contacted them and they say it’s canceled I paid for the $10 for the month and now trying to take another $10. I also contacted Apple waiting to here from them. Might be a good app for others but stop saying FREE.
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Nulle

Ne sert à rien

Response from developer

Bonjour ! D'après votre commentaire, nous ne pouvons malheureusement pas déterminer précisément l'origine du problème. Veuillez nous décrire le problème en détail à l'adresse support@bpmobile.com afin que nous puissions l'examiner immédiatement et faire notre possible pour le résoudre.

Работает на 17pm

Работает на 17 pro max как нужно, позволяет сохранять stl/obj для дальнейшей обработки

Response from developer

Здравствуйте! Мы ценим, что вы нашли время оставить отзыв. Пожалуйста, свяжитесь с нами по адресу support@bpmobile.com, чтобы мы могли разобраться в ситуации и найти решение проблемы.

Useless

Not good

Hält nicht, was es verspricht.

Trotz mehrfachem Versuch sehr schlechtes scann Ergebnis, viele Fehler und das für 29,90€, ein schlechter Witz !!!

Response from developer

Hallo! Es tut uns leid, dass Sie Probleme mit unserer App haben. Wir möchten der Sache genauer nachgehen. Bitte kontaktieren Sie unser Support-Team unter support@bpmobile.com und beschreiben Sie das Problem genauer, damit wir Ihnen bei der Behebung helfen können.

Not a good app

Doesn’t detect room well

It’s not it

Don’t waste your money or your phone space

Poor

Very poor

Flächenberechnung

Wenn ich schon Geld bezahle für so etwas dann möchte ich auch völlig unkompliziert die Flächen bekommen. Das ist nicht möglich. Mal funktioniert es mal funktioniert es nicht. Nicht einmal die einfache Funktion dass man die Gesamtfläche des gesamten gescannten Bereichs bekommt gibt es. Finger weg

Response from developer

Hallo! Es tut uns leid, dass Sie Probleme mit unserer App haben. Wir möchten der Sache genauer nachgehen. Bitte kontaktieren Sie unser Support-Team unter support@bpmobile.com und teilen Sie uns weitere Details mit.

Long time builder first time user

Pretty sweet technology but a bit jumpy still in the tighter areas with details and accuracy. AI still needs quite a bit of fine tuning. So maybe I just have to refine my usage

Very poor support

No tutorial and have no idea how to make this work.

Charged for subscription after cancelling

I’m being charged for a subscription that I cancelled well before renewal.

Doesn’t work

I have an iPhone 16 pro max, this app does not work. Anything I try to scan the same thing occurs. I open the scan, the camera initiates, and says “move the camera to start” I move the camera slow, fast but the scan never initiates. I’ve reached out to support and only hear the sound of crickets.

This does not allow you to make floor plans without scanning a room nor try before you buy.

Wish I could get a refund.