The app closes when trying to add payment
It justs closes
I went to the 433 broadway but only saw a fashion store
I went to the 433 broadway but only saw a fashion store
The customer support is gone, the app is abandoned
I canāt cancel, Iāve emailed them multiple times. The locations on the app are not updated and I went to a couple abandoned places.
Absolutely do not use this app!
Where to start? I put in my info for the free unlimited access trial and it turns out the spaces I was hoping to use arenāt even available. I emailed customer support and got no reply.
Next I contacted another office space (Spark Lab in Manhattan) that 3DEN had listed. The person who answered told me that Spark Lab doesnāt even work with 3DEN. They have requested that 3DEN stop listing their space but havenāt gotten a response either.
Iām currently waiting to hear back from customer service to cancel my membership. I regret not listening to the other reviews. Do not download!
Next I contacted another office space (Spark Lab in Manhattan) that 3DEN had listed. The person who answered told me that Spark Lab doesnāt even work with 3DEN. They have requested that 3DEN stop listing their space but havenāt gotten a response either.
Iām currently waiting to hear back from customer service to cancel my membership. I regret not listening to the other reviews. Do not download!
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DO NOT USE, unless you like to be charged for a service you canāt use
I have had nothing but issues since using 3DEN, the biggest being charged for uses I should have never been charged for. Aside from issues trying to even register to use the space (shouldāve been my first warning), I registered for the PCV Study, attempted to use it once once only to find out the internet was down (at a work-share space) and I couldnāt scan in. Then it was randomly closed for two days and I received an email stating I could use their other location, the Oval Study, for free. Well that was not trueā¦they then charged me $75 for two days use. THEN I received an email at 2am a few days later that the PCV Study was permanently closed effective immediately and my membership would be moved to the Oval Study. Surprise there, it wasnāt moved so I was stuck with a membership to the PCV study I couldnāt use. About 1.5 weeks later my PCV
membership was cancelled by 3DEN (not moved to the Oval study as their email stated it would be). AND THEN THE KICKERā¦.a few days later I received a $45 charge for my monthly fee to the PCV study that has since closed.
Iāve been emailing them daily for a month now with only two responses that theyād look into the charges and that theyād activate āa free monthā to the Oval Study, which guess again, never happened.
TOTAL SCAM OF A BUSINESS. WILL TAKE YOUR MONEY, AND THEN NOT PROVIDE THE SERVICE YOU PAID FOR. AND THEIR āCUSTOMER SERVICEā IS NON-EXISTENT.
membership was cancelled by 3DEN (not moved to the Oval study as their email stated it would be). AND THEN THE KICKERā¦.a few days later I received a $45 charge for my monthly fee to the PCV study that has since closed.
Iāve been emailing them daily for a month now with only two responses that theyād look into the charges and that theyād activate āa free monthā to the Oval Study, which guess again, never happened.
TOTAL SCAM OF A BUSINESS. WILL TAKE YOUR MONEY, AND THEN NOT PROVIDE THE SERVICE YOU PAID FOR. AND THEIR āCUSTOMER SERVICEā IS NON-EXISTENT.
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Great concept but too many barriers to entry
Would have loved to check out more on the app without having to put a payment card in before I even decided on a space. Delete.
