They stole my money
I tried out a day on the trial and didn’t like it. Felt off and found a better app. I CANCELED my trial and it ended on September 14th 2026. For some reason, i was charged today on September 17th for a week! It clearly says my trial was canceled, so please don’t bother because they’re a scam and I can’t get a hold of anyone to get my money back!
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Poor Quality
I’m very disappointed with the quality of the hoodie I received. One of my main concerns is the use of white thread on a colored hoodie. The stitching is very noticeable and does not complement the color of the garment, which makes the overall product look poorly finished.
I’m also concerned about the difference between the design mockup and the actual product. The mockup creates an expectation of how the finished hoodie will look, but the real product does not appear to match that representation. If there are going to be significant differences in the stitching, colors, placement, or overall appearance, those details should be clearly reflected in the preview before the order is placed.
As a customer, I expect the final product to closely represent the design shown during the ordering process. Unfortunately, the quality and final appearance did not meet my expectations, and I would appreciate an explanation and a reasonable solution to this issue.
I’m also concerned about the difference between the design mockup and the actual product. The mockup creates an expectation of how the finished hoodie will look, but the real product does not appear to match that representation. If there are going to be significant differences in the stitching, colors, placement, or overall appearance, those details should be clearly reflected in the preview before the order is placed.
As a customer, I expect the final product to closely represent the design shown during the ordering process. Unfortunately, the quality and final appearance did not meet my expectations, and I would appreciate an explanation and a reasonable solution to this issue.
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Response from developer
Thank you for taking the time to explain this so clearly. You are right on both counts. The white stitching comes from the blank hoodie itself and not from anything you designed, and our preview does not show seams or thread colour, so you had no way of knowing before you ordered. That gap between the preview and what arrives in the box is on us, and showing the real garment is exactly what we are rebuilding right now. A finish you are unhappy with is something we fix, not something we explain away. Send your order number and a photo to support@3dmockups.app and we will take care of it.
Nice
❤️❤️❤️
T-shirt
Was TRASH looked so bad it wasnt even funny 🤷♂️
Terrible products and service
Deserves 0 stars. Purchases arrived with designs that looked nothing like the site. Don’t waste your money here! Terrible customer service.
