Leave a Review Bank of Oklahoma Mobile
Our positive banking experience
We love this bank. Until recently they were like any bank in town.
We got a text from our bank asking us to verify some transactions. As it turned out, someone tried to use our bank card out of state and our Bank ,BANK of OKLAHOMA, caught the abnormal charge and saved our money as well as any overdraft fees. Thank you BANK of OKLAHOMAShow lessThank you banker
Great app
I’ve had this app for several years now, and though the layout has changed significantly since its creation, the app is still accessible. It gets five stars because, when a previous update made the app inaccessible and I alerted them to the issue, The next update fixed the problem. Fabulous work, BOK!!!
Update:
I don't know when I last reviewed this app, but it's still a great banking app. If you are a blind banker who lives in Oklahoma, Bank Of Oklahoma prize itself on remaining accessible. The only thing I can't do is deposit checks on my own. re-ordering checks is also still a problem, but it is by no means a dealbreaker. Thank you, BOK, for your commitment to accessibility.Show lessLifepodDebbie
Changes changes changes
I go to get a heloc: just do it online, I have to update my home owners insurance: talk to a Machine and then go to a website. Why is this not accessible through the app? I used to use the secure message center and now that’s gone. The secure message center has helped me do numerous things and was a great benefit, now it’s gone?? Talking to the machine is faster, but wow it’s infinitely more annoying to talk to a machine for 8 minutes to just be redirected to a website, thankfully the website was easy to use. That’s why I am giving 3 stars. Yeah the changes are annoying but thankfully not much more cumbersome. But clearly things are not streamlined, they still don’t make sense holistically. Slowly the bank is losing any personal feel at all.Show lesswhyanickname lame
Developer Response
Thank you for taking the time to share your feedback. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right, do you mind reaching out to us directly at socialmedia@bokf.com or 1-800-234-6181?