Leave a Review Arvest Go Mobile Banking
Bring back the widget
I used to have to swipe one time to get to the screen I keep all account related widgets on to see my Arvest account balances. Now I have to pull down my search bar, type Arvest, wait a second or 2 for it to load, click the app, wait for that to load, wait for face scan.. just to see my basic balance info. Such a ridiculous move backwards.
If I had to guess, it probably cost extra money to offer a widget and someone got cheap. So annoying. Bring it back. I will actually go to another bank over this. I know it sounds small but everything about my accounts is pretty much automated in this day and age so the main thing that matters to me is convenience of keeping an eye on the account and you’ve taken that away. Capitol One has amazing features in this area. I have credit cards with them. Will definitely switch over soon if this doesn’t get fixed.Show lessPig popping pro
Developer Response
Hello there! We appreciate your feedback. We do apologize, this change is occurring because of an Apple iOS update that no longer supports the version of widgets used by Arvest Go. However, Quick View is an option that allows you to view a snapshot of your account balances, all without having to log into the app! You have the option to enable Quick View to automatically appear when you click on the app, or you can manually select when you would like the Quick View screen to appear. Go to Settings/Login/Quick View. Select Quick View. Select preference for viewing upon launch, or manually selecting from the home screen. Thank you. -LHGood UI, Widget no longer works
Edit: widget no longer works
Overall standard banking app. Quick view can get pretty annoying if you actually want to login (why not have a button on the login screen where if quick view is enabled tapping it pulls up the feature, instead of it coming up every time when you’re trying to login, yes I want the option of quick view, but I don’t want it every single time, sort of an all or nothing feature) Would be 5 stars if the Widget worked more than 40% of the time, no combination of uninstalling/reinstalling, enabling the feature/disabling the feature fixes it. Recently had to contact Apple for a unrelated issue and figured I would ask about this to make sure it wasn’t a problem on my end (and by looking at the reviews I’m not the only one that experiences this on a regular basis) and they said it would be a problem on the developers side.Show lessMatthew Hobbs855
Developer Response
Hi Matthew, we really appreciate you taking the time to share your feedback with us regarding your experience on the Arvest Go app. We will share your input with our development team. Thank you very much for your review! -ASLove yall but..
I’ve been with arvest for quite some time now, and I have never once had an issue with customer service. Every time I walk into the Naveda Missouri branch everyone in there always has a smile on their face, especially Danielle. She is always ready to help with whatever the situation may be, so I didn’t want to take the time to thank her especially I would like to suggest an upgrade. Is there anything we can do with how long the app takes to update pending transactions it makes my overall account balance all out of whack. I’ve noticed it happening more frequently. Is this something we could possibly take a look into? Because other than this issue, everything else is absolutely wonderful.Show lessOver 3 year customer
Developer Response
We love to have you as a member of the Arvest family and appreciate your honest feedback! We are always looking for feedback to help make the app better for our customers! Thank you for your review!