Leave a Review Simmons Bank
The Yellow Rose
I just moved to Simmons Bank. I’ve tried many banks after my divorce. I love using Wells Fargo for years but I need to change. Simmons Bank has made the transition effortless and it help me to play future forward for implementing my business and nonprofit foundation. thank you Sam for assisting me through multiple transitions.
The customer service is exceptional and having a local bank and seeing and friendly face is always something I look forward to. The app is effortless and easy to use. I don’t often deposit checks via app but today I did for the first time and it was lovely.Show lessThe Yellow Rose Foundation
Developer Response
Thank you so much for your encouraging rating!Boo
I don’t like the new app because I cannot access it. When I contacted customer service I was told I would have to upgrade to a newer phone in order to use your app!
I’ve been a customer since the ‘70’s, I’m old, living on a budget my phone works just fine (except with your app alone) and a new phone is not in my future; so now I must bank with Simmons in person or online without use of the app. Very inconvenient and none of the other banks have gone so far as to exclude me in this way, yet.
I’m really unhappy that to use your services, I must go the expense of a new phone.Show lesskruisinthru
Developer Response
I'm sorry to hear that you're having trouble with our app. If you're unable to access your account on your phone due to the iOS version, you can try logging in through the website instead. To do so, simply enter your login information on our website via your phone. The Website will be formatted to fit to your phone screen. If you require further assistance, please don't hesitate to contact us via email at support@simmonsbank.com.It serves its purpose
This online baking app allows for you to be able to deposit or transfer funds relatively quickly. But the downside is it does not update into real time when you withdraw funds it may take 2 to 4 days where you’re receiving any notification going on with your account. I found it to be very wasteful of resources because you can’t see in real time what’s coming from your account and what could lead to an overdraft or even you double paying for something online. If you have a choice, I would say get you some credit cards and let your credit cards pay your bills and then transfer the payment from this feature over to the credit cards being paid back. It also bills your credit score!Show lessJimmy-cley