Race Monitor User Reviews

Race Monitor

Karting Coach, Inc.

Utilities

Sports

Top reviews

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pretty useless

Pretty useless - neither of the tracks that we traveled to this season are included in the app.

kkhfkc

5 years ago

Porte123

Good but I don’t want automatic renewal

pport1253

6 years ago

Disgusted

They auto billed me for a renewal without my permission 😡🥵

1234 dusgusted;(

6 years ago

Response from developer

All subscriptions are auto-renewing by default (App Store's policy, not something that we can select). We try to be very clear about this and mention that subscriptions are auto-renewing several times on the purchase screen, on the Subscription Terms and Conditions screen that Apple requires us to include, and in the app's description (also required by Apple). Instructions for cancelling can be found here: http://support.apple.com/kb/ht4098 Subscriptions can be cancelled any time prior to their expiration date and will continue to function until the expiration.

New phone

This weekend I got a new phone and the app opened but my subscription did not follow

Bsprint8

6 years ago

Waste of time scam

Requires paying for app from Apple—-then give message “unable to load directory. The only reason that I gave it one star is that there is no access to negative numbers. Trans Am should be ashamed to affiliate with this idiotic effort. I am alerting Apple.

Cc209x

6 years ago

recurring subscription

If you don't want a recurring subscription be sure to make that change in your Apple account. I got charged and Apple won't remove the charge. Basically the same as stealing.

BS NASM

6 years ago

Be careful to cancel

Since they count on you to not cancel your subscription, set a reminder to cancel after the weekend.

loudes13

6 years ago

Save your money

My local track was not in here and it’s a subscription. Now that’s fine but you have to subscribe to find out it does not have the info you need. Now your stuck with an app you can’t use and paid for a year!

Jjstyx

6 years ago

Response from developer

You don't need to make any purchase to see the races that have live timing or results available. For a race/track to be available, they must make their live timing available to us (it's free for them). We recommend that you reach out to them directly and ask them to offer live timing with Race Monitor https://www.race-monitor.com/Home/Contact

Not reliable

As the developer, I would pay attention to your reviews and identify user enhancements to make your product better versus attempting to defend an unreliable product. Defending the issues without making improvements to enhance the user experience is simply asking for for disappointment. There is a need for this type of service and I hope you can find the muscle to make it work.

The free app is better than the $3.99 Race Monitor Plus. It’s rarely reliable and cannot pull up podium information. Difficult to navigate and should be easy to pull information. Stick with the free version as it provides better info.

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TH113$&7

6 years ago

Response from developer

We maintain 99.99% uptime with our services (globally distributed network of servers), but we can't control the on-site conditions at the races. The race must be able to get their data to us so that we can display it. Often times, that's difficult given the remote locations of race tracks. More details here: http://www.race-monitor.com/Help/AboutLive The app is free to download and includes unofficial results for free. Two purchases are available within the app: 1) Live Timing Subscription ($0.99/month or $4.99/year) which gives access to live timing which is the core functionality of the app, and 2) the Upgrade to Race Monitor Plus which adds additional functionality to the app

Fair

App works fair.... I had to pay for the “upgrade “ twice !!! Stopped working. Told me to restore the upgrade ... then said success, but didn’t work and told me to restore my upgrade again. Viscous circle. The only way I could get it working again ..... pay for the upgrade again !

Other than that I like what the app does.

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Tuckerjoe

6 years ago

Response from developer

There are two different purchases (Live Timing Subscription $4.99/year or $0.99/month), and the upgrade to Plus ($3.99 one time purchase). The Restore functionality restores ALL purchases (so if you've only purchased one and Restore, it will say the restore was successful). You can verify based on the prices on your receipts. If you have further questions, please reach out to us directly through our site. https://www.race-monitor.com/Home/Contact