MeinMagenta User Reviews

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Leave a Review MeinMagenta
  • Nadeem Muhammad

    Ich bin sher zufrieden mit Telekom App *****👍

    Developer Response

    Vielen Dank für die positive Bewertung. ^Hildegard
  • Sehr langsames Internet

    Nicht empfehlenswert

    Developer Response

    Hallo Susanne, danke für dein Feedback. Bezieht sich das langsame Internet auf die Nutzung der MeinMagenta App oder auf deinen Anschluss daheim? Melde dich doch gern mit einem Beitrag bei uns in der Telekom hilft Community und wir schauen zusammen nach, ob schnelleres Internet verfügbar ist https://telekomhilft.telekom.de/ Viele Grüße ^Jasmin
  • Translation

    Why does the site and messages come in only German? I selected English as my primary language, and still get messages in German. I’m new to Germany and still trying to learn the language. There should be an option on all messages to translate. I would really appreciate that.

    Developer Response

    Thanks for your feedback. We are on it! Kind regards ^Caro
  • Needs to have a full English version

    The app is good but the fact that only a couple of things are in English and everything else is on German is kind of dumb… even when you select the English version of the app…

    I have had mobile plans across the world, US, Korea, Belgium, and Germany Telekom is the only provider that hasn’t figured this out…
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    Developer Response

    Hello Gump987, thank you very much for the feedback. We are constantly working on the development and improvement of the app and are happy to receive your feedback. ^Natascha
  • No translation options

    Language will not let me translate most of the information (or even copy it to translate in a different app). I get alerts for additional data and then can not take advantage of the data because the app makes the promo hard to find and will not translate so I know where to find the information. Very little information is translated to the language I choose. If everything would translate OR If could copy and paste the information into an app to find out how to navigate, that would be great.
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    Developer Response

    Hello. Thanks for the critique and suggestion to improve the app. I will gladly forward your feedback to our software experts. Kind regards, ^Martin
  • "Immer besser werden jeden Tag."

    In den letzten 3-4 Jahren sind Ihre Dienstleistungen viel besser geworden. Sie erkennen die Konkurrenz und die niedrigeren Preise, die verfügbar sind, und gehen gut damit um, um Ihre Kunden nicht zu verlieren. Machen Sie weiter so. Ich bin schon lange Ihr Kunde und bin zufrieden mit Ihnen und Ihren Dienstleistungen.

    The last 3-4 years your services has become much much better, you are realizing the competition and the lower prices available and you are handling it well in order not to loose your clients. Keep going. I’ve been your client for a long time and I’m happy with you and your services.
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  • Sehr gute App!

    Einfache Bedienung und tolle Angebote!
  • Frustrating

    The app seems good, however, it won’t allow me to add my phone service or internet service, so I’m unable to use the app to manage my accounts. Very frustrating.
  • Kind of ridiculous

    To call your app something silly like “MeinMagenta” and not have any shortcut for Telekom or Deutsche Telekom anything more normal like that to have the app show up when you start to type in a search. It’s something that is so simple and easy to do. …Why? 😂
    (Other than that, the app is also super clunky and bad and doesn’t really display useful data. I’ve taken it to the Telekom store and the employees have been confused as to why it’s malfunctioning and not showing my info correctly.)
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  • I chose English but it’s mostly still in German

    Plus I can’t easily just access the number and top up status and balance. Instead I’m bombarded with sales crap and services I neither understand nor need. Magenta moments for example?!? Please just be efficient and focused on one thing the customer wants. A top up plan I. English in Germany. Boom.

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