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Won’t Register Your SIM
I am an American in Germany and picked up a Lebara plan. The included instructions say to download this app to activate the SIM card. The app asks for a Lebara phone number before you can do anything on it. How does that make sense? In order to activate your Lebara SIM card you first need a Lebara phone number? Also, the app looks absolutely nothing like it is advertised on Lebara’s website. Overall useless and very frustrating.Show lessCan’t buy all available monthly plans anymore
I sometimes switch between the monthly plans. Now (new update?!?) I had to buy the one I want via the website because it wasn’t available in the app. Ridiculous! Please make all monthly plans available via the app again!So hard to buy a package
It’s very confusing, no instructions and I paid for Top ups and they allow me to do it knowing it will expires the same day. The app should not let you do it if they know you have no data plans and that will expire in 24 hours or at least a warning.