Golf Now
The latest update made the app non-functional
Beware
I used this app to make booking tee times easy and it was. However I recently booked a tee time for 18 holes with a cart but due to weather conditions all they had was 14holes no cart, therefore I cancelled the tee time. GOLF NOW continued take payment in full 4 days after the cancellation!
Beware they will take payment without honouring their end of the deal.
However after a poor review and e-mail of the severity of what they have done, 2 weeks later I have received reimbursement but no apology for the inconvenience therefore rating of 3 stars instead of 4.
Beware they will take payment without honouring their end of the deal.
However after a poor review and e-mail of the severity of what they have done, 2 weeks later I have received reimbursement but no apology for the inconvenience therefore rating of 3 stars instead of 4.
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Rude people don’t even deserve a star
I have been a client for years booking almost every weekend with you guys. Using your app all the time. For some reason your app set me up on the wrong day and tried to cancel right away but out of the 24hours. I called in and not only were they rude and stated that that is our money and we can’t refund when I was asking just to put it towards a another booking, they told me I was lying! I can’t believe how awful you treat you customer that were here for years!! There are a lot more apps out there I would be careful moving forward how you treat your customers. Never using you ever again
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DON’T DOWNLOAD THIS APP!! Truly A Zero rating
I’ve been using Golf Now for years. I had to cancel a tee time the same day do to the course having to close their back nine. The rainy weather the days before made it so impossible to play their back nine and for $76 there is no point in playing the front twice. The fact that I got an email for the full tee time reservation is not only outrageous but the nerve of Golf Now to say it’s the course asking to have the fee collected. I called the course and they were very frank with me and accommodating and willing to try and help. There is absolutely no purpose for this app. They have ZERO I mean ZERO CUSTOMER SERVICE! If you don’t believe me look for a contact number on the app or website you won’t find one. This is the first time I’ve rated an app and I will continue to rate it with this same message as often as I can so other golfers don’t get screwed by a horribly run company! DON’T DOWNLOAD THIS APP!!!!!DON’T DOWNLOAD THIS APP!!!!!DON’T DOWNLOAD THIS APP!!!!!DON’T DOWNLOAD THIS APP!!!!!DON’T DOWNLOAD THIS APP!!!!!
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THEY DON’T GIVE CREDIT
I have been using golfnow for years now, but the only bummer is that you better not make a mistake while booking online, they will NOT credit your card!!! They will offer credit in codes and I have had issues with that because of the restrictions placed on booking and play days. They used to be so great but now their business model seems to just want to capitalize on profits, leaving the client at the tail-end. Their booking fees are a story for another day. I miss the old Golfnow!! Opted to download another golf App that doesn't charge fees.
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Waste of Money and Terrible Staff
Downloaded the app to save time booking tee times. Had an issue on vacation with a booking for a $100 tee time and they refused to refund the Green fees. Then they said this would t happen if I was a VIP member. So I paid for that another $100... Yesterday booked a two some on accident when we had a threesome playing, went back and canceled it immediately after. Instead of refunding my money they issued a “credit” to Golf Now. I called and spoke to Michelle (Jimmy’s supervisor) who was apathetic towards the issue and just kept repeating the same thing about the terms and conditions. Usually when I trust a company I don’t worry about the fine print, I guess that’s on me. They burned me TWICE, don’t waste your time with this app. Call the pro shop they usually are more helpful and at least you can speak to them face to face on any issues. They will also provide better prices on tee times. I will tell everyone I Golf with going forward about this to do my best in preventing other people from getting scammed.
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VIP pays for itself, missing 1 key feature
The app is very smooth and does everything it says with ease. Getting the VIP package takes off convenience fees when booking tee times, and will easily pay for itself over time depending on how often you play. Even with the convenience fee, the hot deals discounts save money if you have a more flexible schedule.
The one key feature that’s missing is the GPS functionality to give you distances and see the layout of the course. The only GPS function is to find the course closest to you so you can select it to keep score and track club usage on a particular course. Other apps that have a lower subscription and similar abilities have this GPS capability. I may switch back at the end of this year if it doesn’t come into being.
The one key feature that’s missing is the GPS functionality to give you distances and see the layout of the course. The only GPS function is to find the course closest to you so you can select it to keep score and track club usage on a particular course. Other apps that have a lower subscription and similar abilities have this GPS capability. I may switch back at the end of this year if it doesn’t come into being.
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Dont go unnoticed
Ive been using this app since the beginning and i absolutely loved it. I do have one concern that maybe i hope im not the only one. What would make this app 110% better. Give us the ability to use our golf promos on the same day as we golf. When i first down loaded the app this feature was golden!! Then golf now had to go and change their rules to 3 days in advance. For someone who doesnt neccessarly book 3 days in advance due to price changes at different course. Having to wait to use my golf now hot deals promo codes kind of ruins the experience of having those hot deal promos to use. So if you can do one thing to GREATLY improve this app. Bring back using promo codes regularly and none of this wait 3 days.
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Awesome 🏌️
I signed up as a VIP last October. Golfnow has saved me and my golf buddies $$$$$!!!!!
1-Tee times are incredibly easy to use and very flexible.
2-Top of the line courses are offered at amazing prices. Played Mohegan Sun for $40 several times. (Reg price $120)
3-Reward points are a bonus and enable me to play 18/w cart for less than $10 ‼️
4-Customer service is amazing
*had to cancel last minute due to raw weather, course was open so a refund was technically not allowed. I called Golfnow and they gave me coupon codes to compensate me for the cost.
*every time I call CS they address me by my first name and treat me like a VIP!!
5-I love to browse the different golf courses looking for new courses to play WITH amazing discounts.
6-I find the golf courses are getting used to the “Golfnowers” and tend to embrace us. The only complaint that I have heard is late arrivals of some Gofnowers.
7-I don’t use Golfnow GPS ... I use Swingxswing. May try Golfnow if they fix the GPS turning off during use.
8-My golf buddies love my ease of getting tee times and call me often.
9-VIP “waived fees” saved me my VIP cost and then some!!
10-Love the REVIEW YOUR ROUND EMAILS! It’s cool to read other golfer’s reviews to get insight on playing new courses. I also provide my summary after every round.
All in all Golfnow for me is absolutely awesome‼️🏌️
1-Tee times are incredibly easy to use and very flexible.
2-Top of the line courses are offered at amazing prices. Played Mohegan Sun for $40 several times. (Reg price $120)
3-Reward points are a bonus and enable me to play 18/w cart for less than $10 ‼️
4-Customer service is amazing
*had to cancel last minute due to raw weather, course was open so a refund was technically not allowed. I called Golfnow and they gave me coupon codes to compensate me for the cost.
*every time I call CS they address me by my first name and treat me like a VIP!!
5-I love to browse the different golf courses looking for new courses to play WITH amazing discounts.
6-I find the golf courses are getting used to the “Golfnowers” and tend to embrace us. The only complaint that I have heard is late arrivals of some Gofnowers.
7-I don’t use Golfnow GPS ... I use Swingxswing. May try Golfnow if they fix the GPS turning off during use.
8-My golf buddies love my ease of getting tee times and call me often.
9-VIP “waived fees” saved me my VIP cost and then some!!
10-Love the REVIEW YOUR ROUND EMAILS! It’s cool to read other golfer’s reviews to get insight on playing new courses. I also provide my summary after every round.
All in all Golfnow for me is absolutely awesome‼️🏌️
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Golf now scoring and sharing
This app had been about the best available until earlier this year when, as a result of a change we cannot again add and retrieve any new player. In addition to this grave inconvenience, we cannot again share scores with other players in our group (of course, only those players whose names were not removed when the app was tinkered with). GolfNow promised to have had this glitch fixed back in April, it’s approaching October and after too many calls and complaints it still has not been corrected! We are beginning to believe that it cannot be corrected or GolfNow isn’t listening to us the consumers!
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