Please fix scrolling
I don't ask a lot out of a banking app. I mainly just want to check my balances, transfer funds, pay bills and make mobile deposits. But I have the hardest time simply scrolling through my accounts to see activity while I’m on my iPad. I’m able to do this on my phone but I use my iPad because it’s easier to see. I seriously can’t scroll past the first few line items without it going nuts on me. Please fix this!!!
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No mobile deposit
For some reason the app won’t let me mobile deposit. Every time I click on it, it says I can’t do and says “check eligibility” but when it takes me to the next page it doesn’t actually tell me how to do it. It’s something that I would like to be able to do but I can’t seem to figure it out. Really disappointed it isn’t easier to figure out.
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Best Bank
The app is easy to use and the features help keep me and my finances organized.
Bill pay doesn’t work
The last 3 times I’ve tried to use Bill Pay to set up a payment when I hit the submit button it gives me an error message saying I can’t set it up now please try later. Then I had to go to my computer to set it up. What good is a mobile app that doesn’t work when your away from your computer. Chatted with Forum online and they don’t seem to care (Lisa M). May have to find another bank that cares.
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Your network may be unreachable
I’ve seen this error message for weeks. App was great before that.
ironic
You have to visit your branch to even set up the app. I downloaded it so I WOULDN’T have to go there.
Mobile deposit
Please fix the mobile deposits… it keeps saying “folded corners” when they aren’t folded….
App needs work
80% of the time I have to try and log on multiple times just to get in.
Works less than half the time
Most times I end up going to the website because the app is down.
Very frustrated
I don’t know how to get a message to the developers except to leave a message here. I’m a credit union member and have been using this app for years. It’s been a great but recent experiences have been less than stellar. I use the budget and categorization of my debits, but every time I try to edit or add a category the app crashes. Please, please fix this. I’m counting on this app to keep me on my budget and I don’t know how I’m doing because I can’t track it any longer. 😡
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