PreSonus SL Remote User Reviews

PreSonus SL Remote
PreSonus SL Remote
PreSonus Audio Electronics, Inc.

Top reviews

Would be an incredible app...if it worked

App only “sees” the mixer sometimes and when it does, the app never connects to the mixer.

Pity Presonus doesn’t seem to care about this well known problem. We’re due to upgrade to a board with more channels but hesitant to choose Presonus because of this problem.

Aversge

Very limited in theme, not able to change any folors. The interface is very cluttered and not customizabke at all

Response from developer

Hello irunsound, SL Remote was designed for use with the Classic series of StudioLive mixers where functionality for channel colors, etc. are not available. However, there is improved functionality with UC Surface which is designed for the StudioLive AI and Series III consoles.

Issues

I have tried everything and still greyed out. I have updated my Mac it’s working fine on it. iPad apps is work in I see it but it’s greyed and I can’t do anything

Response from developer

Hello DJ, please make sure that you have the permissions set in Universal Control for your iPad to have FOH (Front Of House) permissions. If you continue to have trouble with your SL Remote being greyed out, please submit a support request via your my.presonus account.

Just updated to IOS 10 and 11. Works only if mixer controller is updated, too!!!

Just learned that mixer controlling software MUST BE UPDATED, TOO, for this to work. Little or no notice sent out by Presonus AND registration of mixer could be needed for mixer software update!!! Now works (again). Thanks!

Previous old review:
Have been using for 6 months under IOS 6.1.2 with little issues except occasional "stalling". Now stuck in portrait mode and can NOT access all iPAD functions on 16.4.2 mixer. Agree with other reviews that update is needed as soon as possible.
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All of the one star reviews below are spoiled crybabies

Well I too had to go through the update process setting up an older board in a restaurant and went through some of the quirks of the set up but it's just like anything thats software based over the past 15 years, you have to make sure that drivers, updates, or anything else is up to date.... not a big deal!
I would say this is five stars except they have not updated the graphics as well as the TouchMix latest update which is awesome! But I did speak to somebody on the inside when I was doing my whole process and that dude was super awesome, big thanks!
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Update broken...do not use...

Remote was used every week. Now the update has caused us to require an extra person just to run the sound board. Bad job of verifying update application.

Update!

Just update the app and Universal Control!
SIMPLE...

Crashes

I cannot control the board with my iPad. I can see the board, my levels are bouncing. I have translucent pots. Please send an update to correct

If you are reading this, you already know, or not

I expect an apology or a free shirt. some ideas: I survived the last update, now we trust the sound guy, keeping us in business by updates, the app crashing wasnt so bad; mixer-$2k, sound system-$10k, reliance on a free app- priceless; yes but first sound man cardio; I live my adjustments 90ft at a time; how is your day going ok cool I'll update you later; its okay we can just yell at each other again; great excuse to buy a wireless guitar system; we're going to need you to come in on someday; oh, you’re under pressure, do tell; sarcasm is another free service.

Update: after reading the release notes everything has to be updatedall apps, computer software and firmware
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Thank you for updating to 64 Bit

Update: thankful for the future proof 64 bit support but app is now broken

Takes some time and resources to set up correctly, but when done correctly have wireless access to our board is amazing, we use it so our musicians can adjust their in ears during practice. I was concerned that we would not be able to use this after moving to iOS 11, so thank you for updating app with 64 bit support!!
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