ixigo User Reviews

Top reviews

Travelling

Very good

Response from developer

Hey! thank you for the kind words. Do share the app with your friends and colleagues :)

Best ever domestic flight experience

Best ever domestic flight experience

Response from developer

Hey, thanks a lot for praising us. ixigo always pitch-in and make sure that every user is delighted while & post using our platform. You can promote ixigo by spreading good words about the app with your friends and colleagues :)

No real help option

There’s no way to get to customer support. This is not good service where only option is to book but if we need help there’s no immediate help. Please update your app to include better help options. Thanks!

Response from developer

Hi, could you please tell us more about your issue? Get instant support from ixigo over Whatsapp here : https://m.ixigo.com/googlereview . (Kindly note that you can paste this link directly in your web browser. Alternatively, look for an email from noreply@google.com in your registered email ID to access this link)

Not recommended

Poor service.

Response from developer

Hi, could you please tell us more about your issue? Get instant support from ixigo over Whatsapp here : https://m.ixigo.com/reviewflight . (Kindly note that you can paste this link directly in your web browser to initiate Whatsapp chat)

I don’t understand

Actually I want to get a flight from Islamabad to Newyork jfk airport but when I write the name in origins it didn’t show the results like it just showed that unable to find your location like how even Islamabad International Airport exist but I think so this is an Indian app so is this is only for Indians citizens ??
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Response from developer

Hi, we understand that you are having difficulty finding flight options from Islamabad to New York JFK Airport. I assure you that our app is not restricted to Indian citizens and should support searches for international flights, including those from Islamabad International Airport. It seems there might be an issue with the location search functionality. I recommend double-checking the spelling and format of the airport name. If the issue persists, please let us know, and we will investigate further to resolve it.

Fantastic User Experience.

This is an excellent App with fantastic user experience. For example, canceling one leg of a flight and rebooking with another airline will take a long time if done via phone or web. On this App, I was able to accomplish this with just a few button clicks.

Response from developer

Hey, we are glad to know that you are satisfied with our services. ixigo team always aims to provide you an overwhelming experience and getting appreciation from our users is the only thing we strive for. Keep using ixigo and make your every travel experience a smooth one.

Hotel Bookings through Ixigo is a nightmare

I dont want to book hotels through this app anymore. Its terrible n frustrating to show up at hotels and find no service or even booking even though Ixigo gives you confirmation of such bookings.

Response from developer

Hi, could you please tell us more about your issue? Get instant support from ixigo over Whatsapp here : https://m.ixigo.com/reviewflight . (Kindly note that you can paste this link directly in your web browser to initiate Whatsapp chat)

Very Disappointed

Worst app never book with them I paid extra for my seat and they gave it to another person when i complained they take more than 15 days and the issue still not resolved no reply about the refund or anything

Response from developer

Hi, could you please tell us more about your issue? Get instant support from ixigo over Whatsapp here : https://m.ixigo.com/reviewflight . (Kindly note that you can paste this link directly in your web browser to initiate Whatsapp chat)

Worst place to book flights

Worst experience ever! Customer support is just not helpful either. They never solve your issue, they don’t help out and instead at the end send you email to cancel flights you’d like but have to pay more than 10k inr as charges! Worst worst worst experience ever!

Response from developer

Hi, could you please tell us more about your issue? Get instant support from ixigo over Whatsapp here : https://m.ixigo.com/reviewflight . (Kindly note that you can paste this link directly in your web browser to initiate Whatsapp chat)

Late flight

45 minutes late… luggage was loss temporarily!

Response from developer

Hi, could you please tell us more about your issue? Get instant support from ixigo over Whatsapp here : https://m.ixigo.com/reviewtrains . (Kindly note that you can paste this link directly in your web browser to initiate Whatsapp chat)

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