Leave a Review Dext
If I could leave a 0 star I would
DO NOT sign up for Dext. I’ve been trying for months to end my service with them and get no response. I’m going to have to close my credit card they have on file. Use QuickBooks receipts instead. This is not a US company and they have no way to get in touch with.reese2219
Major problem
The app is alright except it would unexpectedly switch between cameras from one to another lens which misalign your page to scan. It is so annoying cause you have to constantly to frame your page and at the same time try to focus. :/ I have reported problem over six months ago and still no fix. It is 1 star rating as it makes it useless unfortunately.Show lessMrufka
Developer Response
Hi there, Thank your feedback, it is much appreciated! May I please ask you to send us some screenshots of the issue directly to support@dext.com and we would be happy to investigate further? Kind regards, Dext TeamHorrible
Don’t bother with this. Horrible customer service. I have even tried to cancel and nothing. Can’t get my money back.smalltownbizowner
Developer Response
Hi there, Thank you for the feedback provided. We'd love to hear more about your troubles - would you mind contacting us at support@dext.com so that we could discuss this further? DextFantastic if you own a business
This app is amazing! It is so easy to use and links right up to my QuickBooks account. I would recommend taking the training they offer so you learn all the ins and outs of the app cause it does way more than what meets the eye! It is well worth the money if you own or manage a business!K Postma
Good for quick processing of simple receipts but overall it is lacking
1) Why can’t we categorize receipts as a nothing other than a charge? Need to be able to mark it as a bill.
2) Why have a dashboard but now indicate which clients have items in their inbox?
3) The resolution that the app saves photos in is garbage which makes it difficult to impossible to actually read receipts that are much longer than ~6 inches. This is unacceptable.Show lessrussellbarnett
Developer Response
We are sorry that you're having issues with the app. Could you please write to us at support@receipt-bank.com with more details of your issue? We’d love to get it sorted.Upgrade and Charges
I’m having a hard time getting a hold of someone to help me. I upgraded from plus to premium and was charged for both transactions, but still have plus. I can’t finish scanning my expenses until this gets upgraded. Not sure if I’m going to keep this. I thought it would be easier. 🤦🏾♀️5_Saga
Developer Response
Thank you for providing us with this feedback. Could you please write to us at support@receipt-bank.com so a member of our team can discuss details further with you?No price listed in App Store
When I download an app that does not show up front pricing, but wants my CC info for a free trial... <DELETE>
Why is it so hard for businesses (marketing) to be honest from the start. 2 stars for that. As soon as I was offered a free trial, I knew there would be a “hook”. Deleted without even trying.Show lessApple4-2Long2quit_now
Developer Response
Hi, thanks for the feedback! The prices are listed in the "In-App Purchases" section of the App Store. We do not ask for your CC info to sign up for a free trial, and we encourage you to give it a whirl, free for 14 days. Full details of the pricing options are available in-app during your trial, before you give us any payment information. Don’t hesitate to contact us at support@receipt-bank.com if there anything else you'd like us to assist you with.Great App
We use across multiple businesses and really like the App. It would be nice to have only one login and toggle between multiple businesses - just an idea for developer.JJIAH23
Developer Response
Thank you so much for your feedback!Good overall, mobile version needs same capability’s as browser version.
FogRL IN
Developer Response
Thank you for the feedback!App needs same abilities as web based program
Easy app to use for recording only your receipts. It won’t be my preferred method until there is the ability to add your receipt to an expense report.Propreferred
Developer Response
Thank you for providing us with feedback! Please get in touch with us via support@receipt-bank.com for more information on this.
