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I cant return my money
My child payed by accident for this app. I immediately asked for money return, but it is unable. Why I cant return my money if I don't need this app and it is bought by accident?
I never faced such problem with other appsDeveloper Response
Thank you for the review. Please write to help@studycat.com and our customer service team will be able to help you out.New version disappointing
My student is not happy with the dumbed down version o the un part.Developer Response
We are sorry to hear that you are disappointed. You may prefer to use 'Classic mode' as this is more similar to the previous version. To access this, please navigate to the 'settings' section of the parent's area. Use the 'Classic mode' toggle to switch this on and off. This will then provide you with the old style activity menu. However, we have added three difficulty levels here - so you can adjust the level based on your student's language proficiency. We would love to talk I further detail with you about your thoughts on how we can improve the app moving forward. Could you email us on help@studycat.com and then we can arrange a time for us to hear your thoughts - we really value them and want to listen to any suggestions you have for future developments.Elahe
Hamedani