Business account review
I’ve been very pleased with my business accounts at 5 point credit union. The management has been extremely kind and accommodating with any of my banking issues. I highly recommend this credit union.
Suggestion
When a scheduled bill pay goes out it should appear on the pending section of the account the funds are coming from.
Service
The best service out there. Tonia Jones is amazing and very helpful.
Easiest online experience
So easy to manipulate and find answers instantly
iPhone 12 Pro Max
Have always loved the app until I got the new iPhone now I can’t deposit checks with the app. Please do an update to resolve this.
Response from developer
Thank you for your review. We apologize that you are currently experiencing issues with our Remote Deposit Feature. Our staff are available and happy to troubleshoot with you – please contact us at 1-800-825-8829.
Nice customer service, Bad app
The app is mostly straightforward to use; however, my check deposit section glitches and denies me access to it. I have talked to customer service to get it fixed and they tried to but it still doesn’t allow me to access that part which means I always have to drive over there to deposit checks. Not to mention that their online money transfer goes through Pop-Money which takes multiple days to receive money through as opposed to ones like Zelle which are instantaneous. The people who work there are very nice and convenient, the app is not.
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Response from developer
Thank you for your honest review. We appreciate your comments and apologize that the Mobile App and PopMoney features have not met your expectations. We value your membership and will use your feedback in our ongoing attempt to deliver the highest level of member service
Loan Officer
My loan office Jodie Bartley from the Lumberton office is amazing.
Slow
It’s real slow sometimes
Response from developer
Thanks so much for your feedback. We’ll submit this issue to our development team.
Works great!
I haven’t had any problems with this app! I can’t wait for y’all to have Zelle Pay options (or another payment app) built in so I can take care of small business payments easier and in one place!
Not reliable
5 Point will send emails encouraging the use of the mobil app, yet the app has CONSTANT application errors. Not reliable at all.
