App does not work
Prior to the current version of the app I had no problem using it. Since it has been updated I can no longer sign in as it states that my membership, which was renewed for a year in July, has expired and I need to purchase a new one. I have reported this issue via the app and I have sent emails to 2 different customer service mail boxes. I have gotten little to no response from any one. This feels like a money grab since no one will respond and I can’t get a refund.
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Impossible to cancel
In the app and online it says choose action and then cancel. The only thing it allows me is to suspend delivery. There is no cancel feature. I contacted customer service, no response. I like Oprah but i cannot afford 75 renewal. Before I signed up, I made sure that it could be cancel easily. What they say and what actually happens are two different things. I think Oprah is pretty well off, that there would be no need for these dirty type of practices. I don’t deal with any app or company that I have to call and beg to cancel.
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Grief
Living with grief can not be defined in five stages. Every time I read through those five stages, I wonder how were they created? It wasn’t with a mother who lost her five month old son tragically from a fall by his father! This happened over 43 years ago and life has stood still and moved on at the same time. Defining this stage of grief is impossible! There is no denial or anger or acceptance. Scholars want to label everyone so they feel accomplished. Sorry, not everyone has a title with a neat bow to seal it closed. Grief is one of those titles that needs to be left to the individual wearing it around their neck. It’s gonna be there forever. Let them decide when, how and if they’ll let it out. I never got to denial!
Evelyn M. Gwynn, Maj USAF(ret)
Evelyn M. Gwynn, Maj USAF(ret)
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