App does not let you sign in.
The update to the app now does not allow the sign in page to work. Please fix it. I regret updating because I cannot access the content.
Great way to stay informed!
Supporting our local news source is important for our community. The Tribune does an excellent job providing news both local and global. The app provides all the news I need to feel current on our communities concerns, challenges and celebrations.
Can’t stay on article
I’d love to support the Tribune, but I’m probably a few days away from canceling my digital subscription. The phone app is how I access the Tribune. When I click on an article, I have about 2-3 seconds before it automatically transports me back to the home page. I can’t read anything! I was advised to delete and reinstall the app, which I did - no improvement. Come on people, make it better.
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Response from developer
We are sorry for the issues you are experiencing with the app. This is not the experience you should be receiving. Please email us customerservice@mcclatchy.com with your contact information as we would like to help assist you. Thank you.
Frustrating experience
App update took three days to sign in, three talks with customer service before I could read the new, downsized e-edition. 1-Star for the whole situation. Had no problem with the app before this revision. Appreciate the developer response.
Response from developer
Contact our Customer Service Team at customerservice@thetribunenews.com to check the account.
Bad app bad paper
I’ve been sorely disappointed in both the digital user experience and the content of the paper. Cal Poly’s university newspaper has much more journalistic integrity than the slo tribune. Not worth it.
News feed broken in iOS 15
The news feed no longer displays any news in the latest version of iOS
Response from developer
There is an issue with Private Relay, which we are working to resolve. In the meantime, disable Private Relay in the Settings and the news feed should reappear.
Apple’s Private Relay breaks the newsfeed
Apple’s Private Relay when activated in iOS 15 breaks the newsfeed. The newsfeed indicates an error updating.
Disable Private Relay and the newsfeed returns to normal functionality.
It’s obvious that McClatchy does not like the user tracking disabled when Private Relay is enabled.
So much for disclosure on the amount of these news apps track your internet behavior.
Disable Private Relay and the newsfeed returns to normal functionality.
It’s obvious that McClatchy does not like the user tracking disabled when Private Relay is enabled.
So much for disclosure on the amount of these news apps track your internet behavior.
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Literally the worst app on my iPad
It stops constantly stops working, and customer service says the same thing every time (when you can actually get them to respond) “ delete the app and re-install it. Do you have any idea how many times I’ve had to do that? This isn’t even taking into account the myriad of problems when the app actually works. They should be embarrassed.
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Response from developer
We apologize for the issues with the app. We will share this feedback with our team and work to get this resolved.
No obituaries
I am sad to see you have excluded obituaries. Cancelled my subscription after 25 years
Extremely disappointing
Very buggy, difficult to search. I have to re sign in ad nauseum. Frankly the ap is as bad as the “reporting.”
