Leave a Review HOYTS Cinemas Australia
Cannot log in with hoyts membership
I’ve contacted hoyts multiple times now about this and no one seems to be able to help. You cannot (on any device) log into your membership on the app. It has been this way for months now. Please fix this. This app was great and now is almost useless if you can’t attach your membership and get the discounts. Which is beyond disappointing if you’ve paid for a membership and are not even getting the basic dignity of a response from the help forms on the website.Show lessFire someone in the app support tech team!
Each time I try to log in to the app or website to prebook, I cannot get it, try to reset password several time, but no luck! Each time I end up at events cinemas instead (where I am writing this review from, waiting for a movie to strart), can't believe such an important feature still not working , been an issue for at least 6 months. And No, I don't want to talk or text with a support team, just fix it or I will stop trying and just go direct to Events cinemas instead.
....otherwise, decent app, good featuresShow lessBooo
You fix the credit card payment system up which is making a far better difference it used to drop out or not accept credit cards. Well done