Best survey app I’ve used, but some problems
Compared to other survey apps I’ve used, this is definitely the best. It offers payouts if you don’t qualify, so at least you didn’t totally waste your time. And, it usually lets you know whether you didn’t qualify early on. That being said, there are issues. For starters, the advertising is a bit misleading. All the advertising is centered around “food missions,” but I’ve used the app for a while in a popular area and have yet to see any. Also, some of the partner surveys are total scams. A few of these literally take 20 minutes and collect your info, then claim you “didn’t qualify” (which is obviously a scam, because you just took the survey). The app has a disclaimer that it’s not responsible for partner surveys, but ultimately I think that’s wrong. It is using its app to promote them, and is thus somewhat responsible. At the very least, it needs to vet partner surveys and ensure they pay.
Response from developer
Kindly send us an email at support@surveysonthego.net. This will enable us to identify your account within our system and assist you immediately. To expedite the process, please include "App Review - Follow-Up Email" in the subject line of your ticket, allowing us to promptly track and address your inquiry.
Best Survey App of 2024
Response from developer
Thank you for taking the time to provide us with such detailed feedback. We greatly appreciate your valuable insights, as they help us enhance our app and deliver a better experience to our users. Please try to resolve the issue by disabling your VPN and reinstalling the app. And if this doesn’t help, please get in touch with us at support@surveysonthego.net so we can assist you!
Best app the make money
Response from developer
Hello. Thank you so much for taking the time to leave us the review. If you have any questions feel free to contact us at support@surveysonthego.net.
The app’s VPN will make your phone impossible to use
The bad: The VPN makes my phone almost unusable. For months I was wondering why my phone couldn’t reliably attach to ANY internet- not the network or WiFi. I was so frustrated that I called my cell phone provider’s customer service to see if something was wrong. I tried switching phones, and I tried resetting my home WiFi network. A month ago, on a whim, I turned off the app’s VPN (which I didn’t want to do because the app pays out more the longer it’s activated). All of my network problems were solved. My phone suddenly worked better than it had since March.
The conclusion: no matter how amazing the app is for surveys, I have to be able to use my phone. I turned the VPN off permanently, and now make almost nothing. Once I get to the $10 payout, I will take it and delete the app. It’s such a bummer and I hope they can fix the problem; I would be willing to try again if they do.
Response from developer
Hello. We sincerely apologize for any inconvenience you've experienced with our app. Please try to resolve the issue by disabling your VPN and reinstalling the app. And if this doesn’t help, please get in touch with us at support@surveysonthego.net so we can assist you!
BEWARE It made everything on my phone stop working
I believe this app is scammy and suspicious honestly. So for the well being or your phone don’t delete this app!! It’s the worst!
Response from developer
Hello. We sincerely apologize for any inconvenience you've experienced with our app. Please try to resolve the issue by disabling your VPN and reinstalling the app. And if this doesn’t help, please get in touch with us at support@surveysonthego.net so we can assist you!
Actually Pays You!!!
Response from developer
Thank you for taking the time to provide us with such detailed feedback. We greatly appreciate your valuable insights, as they help us enhance our app and deliver a better experience to our users. If you ever have any questions, need assistance, or have any further feedback, please don't hesitate to reach out to us at support@surveysonthego.net.
This app is awesome!
Response from developer
Thank you so much for your amazing review! We were truly blown away by your kind words and are thrilled to hear that you had such a positive experience with our app. Your support means a lot to us! If you have any further questions or need any assistance, please don't hesitate to reach out to us at support@surveysonthego.net. We're here to help!
pretty good app
Response from developer
Thank you for taking the time to leave a review for our app. We appreciate your feedback and would like to assist you further. Please reach out to us at support@surveysonthego.net so that we can address any questions or concerns you may have.
Earn money without sacrificing all your privacy data
One of the competitors I checked out mentioned using PII to allow companies to directly identify and market to/target you off app. Then after deleting the app, they could sell your aggregate information. This app has more scruples and is not horrifying to use. It is one of the better apps if you want to make money but have some assurance on how they use your data.
Response from developer
Hello, thank you for providing us with such detailed feedback. Consumers like you are the reason we strive to improve our app daily. If you ever need assistance, please contact us at support@surveysonthego.net.
Took 2 stars for not getting the payout I was promised
Updated: The developers got in contact with me and the issue was resolved so I have revised my 2 star rating to 4. The paid product reviews are what really bring in the money on there so it’s nice they have them!!
Response from developer
Hello. Thank you for your feedback. We have reviewed your SOTG account and reached out to you directly. Please check out your email box, as you should have received an email from support@surveysonthego.net.