UniBank Mobile Banking User Reviews

Top reviews

Leave a Review UniBank Mobile Banking
  • Unbelievable

    Doesn’t matter if I’ve been backing with them for five or 50 years, literally nothing has changed with their app. I still cannot view my full account number and no matter what I try. It is incredibly frustrating and customer service is typically incompetent to help. Do better, I trust you fools with my money.
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  • TRANSFERS

    Soooo easy to do!
  • Long time customer, will never leave.

    I have been a very long time customer and have no regrets becoming a customer. They have always been great to work with, whether it was various loans or mortgages. Great having Unibank support.

    Developer Response

    Thanks for the wonderful commentary, Dickie!
  • Love Unibank website.

    Website very easy to navigate!
  • Works great ! Great local bank with community support !

    Great local bank, leadership TRULY CARES ABOUT THE LOCAL COMMUNITY. 21st Century Banking with timeless local care and values at its core.

    Developer Response

    Thanks for taking the time to comment Mikey!
  • UniBank electronic banking

    Quality operation.

    Developer Response

    Glad to hear that RolloP! Thanks for taking the time to comment.
  • Statement download process crash

    When trying to download my monthly statement…after I view the statement, the iPad app crashes when I tap the download button.

    Developer Response

    Sorry to hear this NichName - could you give our Customer Contact Center Team a call at 800.578.4270 to discuss this? We'd like to gather some info and troubleshoot the issue to get it resolved. Thank you. > 2/7/2024 Update: Just checking in Nich - hopefully this issue is resolved? Consider raising your rating? Reminder the Customer Contact Center is available to assist.
  • Superior service

    Always professional, courteous and helpful.
  • App is horrible

    This app is the glitchiest most trash banking app. Constantly have to log in multiple times and you add features just for them not to work. Horrible app, need to learn how to add an update before overhauling the old way the app use to function. I shouldn’t have to consider switching banks because the app is horrible.
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    Developer Response

    Sorry for the late reply WayBack - could you give our Customer Contact Center Team a call at 800.578.4270 to discuss this? We'd like to gather some info and troubleshoot the issue to help get it resolved. Thank you > 2/7/2024 Update: Just checking in - hopefully this issue is resolved? Consider raising your rating? Reminder the Customer Contact Center is available to assist.
  • Useless app

    Does checks and transfers fine. But on a daily bases when I want to check my account I can’t quickly read what the transactions are because everything is labeled (FIS) and the actual vendor name gets cut off on the screen- until you spend the time to click every transaction just to read it. For some awful reason you only show transactions for 30 days at a time which is useless. It takes 5 thousands buttons for me to figure out how to change it because it’s hidden in a million drop down menu.
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