飞猪旅行 User Reviews

Top reviews

Really bad experience, use another platform!

I booked an air ticket on the Feizhu platform, due to weather reasons, my ticket was canceled/postponed to the next day. A flight of another air corp was shown as available & normal, and I spent much higher to switch to that one. However, the flight was also postponed.

Feizhu as a plat does not support cross-air company ticket switch, and they refused to compensate. Several other platforms can all offer such basic service quality but Feizhu is not one of them.
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A ticketing app that doesn’t even let you put in full names…

I can not make the ticket purchase, because middle name is required by the airline, while the is no option in this app for me to do that.
The error message is completely misleading.
And the customer support asks me to put my daughter’s first name middle name together, and forget about the space…😂

Wrongderful!
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无耻app大数据杀熟

同一航班,第一次看一个价,退出来再进去价格就翻倍!大垃圾!

CCP hacker app

Always read paste

Spammy notifications

U can’t even turn it off… smh

Unmoral app

Discussing. Cheating customers

Terrible customer service and slow turnaround

The customer service is useless and slow. Refunds were processed very slowly too. Extra charges on something I did not agree on. The application is difficult and not smooth. There are usually glitches and technical issues. The terms and conditions are not clear. I don’t recommend this company or application to no one.
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Please make it compatible with Apple Wallet.

Really need all my passes in one place. Please make it happen!

Can’t refund tickets!

客服太差了,根本无法退票!一生黑!用不再用

The worst travel agency EVER

poor customer service

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