Leave a Review WORKetc CRM & Projects
Good for "on the go"
This is a great improvement to the last one. I had the chance to beta this as well. I find it is quite stable now and very responsive. The mobile app is great for on the go quick updates of Support cases, projects and especially tasks. I would like to see an iPad version - but this installs on the iPad and is quite user friendly (more so than the browser version on the iPad. I look forward to further updates in the future.Show lessMmmmhill
Virtual Resort Manager, Inc. Developer
The Work[etc] for the iPhone is great for mobile use. I don't expect to use the app if I have access to a computer, however if I need a quick update and am out shopping for groceries, the app works wonderful! After the install, a quick 5 minute session was all it took for me to familiarize myself with their icon association and color coding. With more emphasis on the help desk side of things, the app provides quick reference and quick response reinforces the mobile app nature. The one thing I would add is push notifications. I searched around abit for something like this and couldn't find this feature. It would be nice to have a push notification if an urgent support case was submitted. This is easily possible with Work[etc] through email, however I didn't see it with the app. Keep up the good work, thanks!Show lessJoey Gilbert
Excellent Depth
WORKetc is an excellent platform with absolutely superb support. I'm very impressed with the depth of data carry over to the iPhone app. I have found very few things I can't do with the app, which is incredible compared to other platforms. No limitations here.Jdokc
Best CRM app
Love the ease with which you can work on an iPhone. Great design and most importantly, it does what it should do.waddywa
Good for Time Tracking
The app makes time tracking easier and painless and our employees can track their time when they are in the office or out of the office at a client meeting accuratley. I like the UI as well.Mandymorris
Crashes
Just did the update, now the app won't open on my iPhone. After initial sign-in the app crashes then all subsequent attempts to open the app will ask for my security pin and then crash again. Better fix pronto!!CB145
Works Great!
We had been looking for a software system that could be used on any device, and I'm happy to say the work etc app provides the same functionality as the desktop. Easy to use and keeps all the employees in the loop.Never late for work
Much better than before but I still want more
It is much better than the previous solution but I still want more. The good is the UI and the ability to access almost all my data from my tablet or phone.
I was able to set up all my leads from an expo we did right on the phone with the reminders I needed and basic information on clients.
I can quickly add a todo or a timesheet. Update a discussion and more on the fly.
Very handy and quick for those kinds of things!
Why do I want more? There are still some limitations to the functionality when I want to see what my staff is doing. I can work well with my own todos, support cases, projects, and discussions but trying to check in on my staff is very cumbersome, if allowed at all.
Also, it isn’t easy to do a quick search for my clients and look into what they have open. For example, I was working with one client and knew another was nearby. I thought I would just drop by and do a nice hello visit. It was very cumbersome to look up the client’s address and see what things were happening on their projects, support cases, etc. So much so I just switched to my Google Apps contact info for the address and then searched my emails to see if there were any notices there on stuff going on with the client.
Love the direction and the progress! But I want more - keep moving forward with it so I have a fully functional app on the go.Show lessatlwoman
Huge Improvements
Waaaaay better than the previous app and the UI is much easier to navigate. Simply put, I finally use the mobile app because of this version.
Still hoping that a timer function for work will be added and Signatures on support responses are omitted… All in all a great mobile option for accessing Worketc on-the-go.Show lessRyan Barron
Work[etc] - Exactly what I needed
I have been using the Work[etc] web app for quite a while now and love it. It has helped us consolidate many other applications into one system and this mobile app is icing on the cake. Now I can easily get account information and track support tickets right form my phone. By far the most useful feature for me is a selfish one but I can now add expenses and attach photos of receipts at the time of purchase. This very handy for me and I now never miss expensing a purchase and can get my reports in on-time since I’m not doing them retroactively. Great job once again and thanks for the continued improvements.Show lessDJonesAX
