NETGEAR Mobile User Reviews

Top reviews

Darned app is driving me APE

I have an Arlo Go, which exceeds my expectations (terrific device) and its been in service for about 6 months now. I liked it SO MUCH that I purchased a second Arlo Go, but how in the world do I use the app to purchase a “more robust” plan for data and numerous triggers? If a moth blows through the scene, the resulting 10 second video drains the basic plan, and I want to purchase the BIG plan as I have for the first Arlo Go. Where did the option go, for buying more data usage through the app?
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Easy to use

Easy to navigate through the screens. Very easy to setup and make changes. Has a lot more info about the router than you would ever need, including battery temp, case temp, charging voltage, etc.

Best Wi-fi app

I have been using hotspots for work on iPads for about 7 years. This app is the best one I have ever used. It displays very useful information in an easy-to-read fashion.

Terrible!!!!!

Our net gear nighthawk won’t connect to the app. Although the internet connection is fine the box doesn’t show anything connected (although all devices work) and we cannot access the app! It won’t recognise any login details and it keeps going back to the login page when we try to login. I has worked previously but despite reinstalling, resetting the device, going through this with Telstra etc. there is nothing I can do to actually utilise the excellent features of this???? Grrrrrr!!
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Informative app!

Update: Allow users to view battery temp in Fahrenheit. My Unite Explore lets us view battery temps under advanced but it's in Celsius. We Americans would prefer Fahrenheit please.

This is a great app that I use with my AT&T Netgear 781S AirCard hotspot. It tells you everything you need to know about your hotspot such as battery percentage, monthly usage, session usage, number of devices connected and so much more! The app gives you essentially the same information you'd see on the actual Netgear screen, but this allows for mobile viewing if you have your hotspot placed away from you such as your office or room. Awesome app to have if you use any of the supported devices listed.
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Nighthawk MR1100 - Very Limited App

The difference between supposed functions and actual is massive.
Example: go to Support on app, it takes you to a web page where you have to login again.
If you want to contact support within first 90 days for free, make sure you have details from confirmation email. No link to chat or phone on the app.
Usage is same issue, in first 3 days used 8.36GB out of 10GB on email and online shopping, 3 devices linked. Cannot find which device used this.
I found my ISP app is faster at updating overall usage than this app.
This operation is cumbersome, frustrating and does not fill me with a desire to purchase a support programme.
Not user friendly for a semi-dinosaur who admits Windows 7 Pro is still my favourite OS.
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Jason

It’s impossible to track your usage. The data runs out suspiciously early & they can never tell you what data has been used.

Great App and Router running in AT&T’s awesome network

App is straight forward and everything required to setup and maintain the setting on my AT&T mobile router. Running on AT&T’s great network with an awesome router and this app, I couldn’t be happier with my internet data.

Better than the web interface

Contains more details and easier to use. However I’d like to be able to set the channel to avoid interference and you just can’t do that.

Data Usage never available

Aside from constantly having to reboot and slow speeds, my nighthawk worked great until the last update which made it tell me that data usage was unavailable at this time, ALL THE TIME tho.

I have since found out that this was Telstra’s doing to make users unable to monitor their usage via the nighthawk device.

I take another star away because you could have warned us netgear!
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