Alcatel-Lucent OpenTouch Conversation (OTCV) is a cornerstone product of the Alcatel-Lucent OpenTouch Suite for Small and Medium Enterprise. It is an Apple® iPhone™ professional application providing a full set of IP-based unified communication services. OTCV for iPhone is the extension of your company on your mobile that connects to the Alcatel-Lucent OmniPCX Office, the powerful communication server dedicated to small and medium enterprises. It delivers advanced unified communication services on Apple® iPhone™, including single identity, directory lookup, enterprise telephony, call routing control and Voice over IP capabilities.
FEATURES
• Single identity: One phone number across multiple devices. Single business identity, whatever the device used
• Directory lookup: Search local and corporate contacts from an easy-to-use interface
• Contacts: Get instant access to corporate and local contacts and use a single click to call (dial by name)
• Notifications: New voice messages and missed calls + IM
• Mid-call control: Take a call, clear a call, transfer a call, put into conference, hold/retrieve a call and switch between calls
• Visual voicemail: Voice messages with a visual voicemail interface (select, play back or delete messages in any order)
• Instant Messaging : Exchange instant messages between the OmniPCX Office subscribers
• VoIP using SIP Companion option*: VoIP capabilities allowing the user to place and receive business calls on his iPhone through the company Wi-Fi data connection.
• Get Call Feature: Enables the user switching a conversation from his mobile to his business deskphone without interrupting the call
• Data over Wi-Fi: Automatic switch to trusted WLAN (roaming)
• Secure access: HTTPS support and remote worker topology support (if VPN is setup)
BENEFITS
Access features anywhere
• Users have unified communication capabilities everywhere, on-site and off-site. So, regardless of location, they can get business notification events (voice messages, missed calls and IM) and access to enterprise-grade services, including corporate directory, telephony and communication history.
Maintain a single identity
• A single business number is used across multiple devices, such as desk phone, personal computer, mobile phone and home phone. Outbound calls from a mobile device can use a single identity and phone number, making it easier for colleagues, customers, partners and personal contacts to recognize calls from the OTCV.
Connect any way, anytime
• Workers can select the best way to communicate when initiating a phone call
Control/reduce costs
• Cellular: Significantly reduce smartphone costs with savings on long distance calls
• WLAN: Use Wi-Fi® for data when at the office or at home, for voice when inside of the company (iPhone only)
• Easy VPN: Use Wi-Fi® also for voice outside of the company
Connect more securely
• Secure access is provided to the enterprise with HTTPS support
Coverage optimization
• VoIP using SIP Companion option
REQUIREMENTS
• Alcatel-Lucent OmniPCX Office RCE R8.1 release and later
• iPhone 3GS, 4, 4S, 5, 5C, 5S, 6, 6 Plus – iOS 6.0 and later
• Connectivity: Mobile 3G data access or company Wi-Fi internet access for VoIP capabilities
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What's New in OTCV for iPhone
3.0.4
December 2, 2015
This app has been updated by Apple to display the Apple Watch app icon.
This application is now replaced by a new application:
OpenTouch Conversation for iPhone.
Please install this new one from the store.
The previous version was great worked all the time. This upgrade has been buggy. Keeps asking me to sign in to mobility mode, yet I can see missed called and voice mails appear as I miss the calls. SIP comes and goes.