Abandoned for years
The way this company abandoned this app years ago means i will never buy another heatmiser system ever again. For years the app was buggy but only just worked, now it doesn’t work at all.
Cynical abandonment of App support
This App got progressively more unstable as Heatmiser failed to support it. An unstable App means you can’t run the old Heatmiser thermostats / water hearing properly, so you need to replace the whole boiler control system. A new boiler often has a 10 year guarantee, the necessary control software support from Heatmiser seems not.
Apple have just gone through and routinely updated the certificates on a whole load of old Apps, including this one, and **ta-da**, it’s stable again. As I suspected, it required so little effort to keep it working - just an updated cert, yet the company preferred the App were crippled in order to make perfectly good, working, expensive hardware redundant, forcing existing customers into buying new products. That’s morally and ecologically wrong. Don’t listen to this lot’s claim of eco friendliness due to being able to control your heating, they cynically exploit their customers. Avoid them, they will do it with their new system too.
Apple have just gone through and routinely updated the certificates on a whole load of old Apps, including this one, and **ta-da**, it’s stable again. As I suspected, it required so little effort to keep it working - just an updated cert, yet the company preferred the App were crippled in order to make perfectly good, working, expensive hardware redundant, forcing existing customers into buying new products. That’s morally and ecologically wrong. Don’t listen to this lot’s claim of eco friendliness due to being able to control your heating, they cynically exploit their customers. Avoid them, they will do it with their new system too.
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Works on old 6s on old iOS
Updated phone and installed same software as old one - copied same... works... nope - old WiFi stat useless for phone control now:(
Screen hard to read at times, no upgrade to HomeKit
The problem with Heatmiser is the total disrespect of the company to the older product, once Neo was created they stopped working on this product and forgot about the clients who lead the way in smart home technology, who now have a system which needs to be replaced to keep up with the newer Neo system. Perhaps if the would wake up it is far better to deliver systems which work together, otherwise when we need to upgrade we might just consider a competitor system!
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Update it
This app no longer works with my new iPhone 11
Not working on IPad Pro
This App works fine on my iPhone and IPad Air2, but won’t connect on my new IPad Pro running game OS12.
The App comes on as usual but does nothing when you select ‘connect’.
The App comes on as usual but does nothing when you select ‘connect’.
Struggling to connect to thermostats with iOS 12
Since upgrading my iPad to iOS 12 and purchasing a new iPhone, the app is having difficulty connecting to my thermostats. Please take a look at this issue. Thank you
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Progressively worse
No longer works with multiple location
I have two locations. It used to work fine but now when I open the app I get a choice of one of the locations, “Demo mode” or “Please choose...”. Which location I get seems to be random. Sometimes closing the app and reopening will bring up the other location, sometimes not. The problems occurs most frequently on iPad but also sometimes on iPhone. A shame, this used to work well.
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Couldn’t be without it
Great App that works well. Hope you continue to support it as it’s invaluable to my large heating system. Would be even better if there was a hot water timed boost rather than just on/off.
