Leave a Review Burgan Bank
Notifications are not working
This is a crucial part that must function properly. The app is not sending any notifications, for the time being its only SMS that works. Changing it to push notifications only shows notifications in the app which is not helpful.
نظام التنبيهات مو شغال، اذا صار اي خصم العميل لازم يفتح التطبيق. الطريقه الوحيده الشغاله هي الرسايل.Show less3zoozQ8
Update app issue on iPhone
Very Very poor app update ,it’s hang and stop at update level . Now I have to remove app and install again which is not good !!!Brijesh-Kuwait
Developer Response
We apologize for the inconvenience caused. We will work a better experience for you. Please write to us in case you have any more queries at burganonlinesupport@burgan.com or Call us on +965 1804080. Kind Regards Burgan BankNetwork issues
The app is only working 100% under wifi network.. advise to make it work under all mobile networks.John Diwan
Developer Response
We apologize for the inconvenience caused. We will work a better experience for you. Please write to us in case you have any more queries at burganonlinesupport@burgan.com or Call us on +965 1804080. Kind Regards Burgan BankEasy pay periblem
There is a problem with creating an easy pay link please check the new updateMona R. Saad
Developer Response
Kindly update to the latest version of the application.App not in high standards
Update the app!
Worst application everWwqoqndnekwlwm
Developer Response
We apologize for the inconvenience caused. We will work a better experience for you. Please write to us in case you have any more queries at burganonlinesupport@burgan.com or Call us on +965 1804080. Kind Regards Burgan BankB
Excellent service007voice
Developer Response
Thank you for your valuable feedbackNeeds improvement
The application is very heavy, takes too long to get things done, keeps saying bad connection or something. Needs a lot of improvementManalish
Developer Response
We apologize for the inconvenience caused. We will work a better experience for you. Please write to us in case you have any more queries at burganonlinesupport@burgan.com or Call us on +965 1804080. Kind Regards Burgan BankVery slow ..
Switching between cards is very slow and unresponsive.. app is sometimes stuck on loading (when clicking on AC or CC tab).
Whenever abroad app would give an error on startup (Check connection), this happens all the time and back to back, error popped while I was in the US, Europe and Japan.. so I guess it’s not a connection issueShow lesshussdash
Developer Response
Thank you for your valuable comment Hussdash, and we apologize for any inconvenience caused. Please feel free reaching out to us on +965 1804080 to further adress this, or write to us in case you have any more queries at burganonlinesupport@burgan.com We're glad to hear from you and we'll be thankful if you review your rating again. Thank you, Burgan BankApp
Slow app, needs improving of the interface and for it to be faster.Ali Abdullah Salem
Developer Response
Thank you for your valuable comment Ali, and we apologize for any inconvenience caused. Please feel free reaching out to us on +965 1804080 to further adress this, or write to us in case you have any more queries at burganonlinesupport@burgan.com We're glad to hear from you and we'll be thankful if you review your rating again. Thank you, Burgan Bank.Transfers
Bad experience when doing transfers. Why should i put a reason for a transfer between my accounts??!!! In other banks i don’t put a reason even for a local transfer and it goes smoothly. Plz review your criteria for such topic.بوحسين الراشد
Developer Response
Thank you for your valuable comment بوحسين and we apologize for any inconvenience caused. We will ensure to cover this issue the soonest. Please feel free reaching out to us on +965 1804080 or write to us in case you have any more queries at burganonlinesupport@burgan.com We're glad to hear from you and we'll be thankful if you review your rating again. Thank you, Burgan Bank
