Leave a Review Paytm
Money added in Gift voucher
Last week I tried to add money to my PayTM Wallet but was not allowed pending KYC renewal. When I tried again, it allowed me to add money but this got added to Gift Voucher without any warning or questions. We cannot transfer money from Gift voucher to individuals who are not merchants. Now my money has got stuck in Gift voucher and I am forced to spend it through some transactions with merchants. This is not fair and makes me feel cheated. Also another observation was that I was not allowed to transfer money to someone from my Bank account just because I am using iPhone 6. This is really frustrating! When other apps allow, why is PayTM making it difficult?Show lessHrishikesh G
Scanners App
Paytm tag line is “payTm kro” but it should be “scam kro”.
Please go through the following Points before downloading this app
01. They don’t have customer care service there is only one option that mail the. And wait for 48 hours then keep repeating
02. I booked the bus ticket from paytm when i went to boarding point i got to know the PNR number is doesn’t exist. When mail them to please call the bus service and sort this out they denied to talk to them and i have confirmation mail from bus service that they don’t have any booking from given PNR number or from my name as well.
Please guys try to use other apps like gpay or you can use your friendly bank app as well.Show lessintaanand
Worst app ever, lost Rs. 2,000 ($30)
Had to collect a payment so I received it on Paytm. Rs. 2,000
Turns out you can’t actually use the balance you have in your Paytm account unless you go through a full KYC process.
I uploaded my Aadhar Card, passport, and Pan card number and tried to do the Video verification.
The video didn’t load and after waiting for a few minutes the guy just hung up. I was in the chat room for less than 10 seconds.
I tried again and waited for 10 minutes in the virtual line. This time the video loaded. I didn’t have the physical copy of my pan card. The app has an option to do KYC verification without the pan card so I asked if he could proceed with that approach, but he just hung up.
I guess it’s standard practice to just hang up on people when you are trying to get their business.
Now my money is just sitting there. I would like my $30 back.Show lessNikhil Saraf
Unable to pay from wallet despite completing KYC with Aadhar
The App is totally unhelpful in providing a solution to problems faced in making payment from wallet even after completing the KYC with Aadhar verification and submitting the PAN particulars. On one hand it says that your KYC is complete and you can transfer money to another person having Paytm account,but when you try to put through the transaction by opting for payment from wallet it says that your KYC is not complete and you have to upgrade your account. Even on the home page a sign of exclamation keeps on appearing. Since it is altogether impossible to reach their Customer Support people on phone, the App is totally useless in providing solutions to your problems.Show less9818429328
Very Good and Easy to use payment App
I had been using this App from years n years and still continued....Best App if compared with any other Payment app...The user interface is easy to understand and operate. ThanksMohammedShaikh
Horrible experience with Paytm and customer support
I transferred money to my friend via Paytm UPI pay, the app displayed that the transfer was successful right away but my friend did not receive the money.
The customer service was horrible despite me providing them the information they wanted, they did not have the technical capability to download an attachment despite me sending it to them multiple times. After 2 weeks they are demanding the latest statement! All they want to do is close ticket without a resolution.
You are better off using a traditional bank for online transfers. Faster and reliable!!Show lesshaxorhead
Needs a lot of improvement
I don’t know for my user authentication, why should I be going to a Paytm Center or get a support person to verify my Aadhar.
The second problem is if I put my Aadhar Id the app is not able to identity it and if I provide the Virtual Id, it ask me to visit a centre. Someone should be looking at it and fixing it. In this digital age, people should not have to run to the Center’s to authenticate themselves.
Recharging a mobile plan and paying via Credit Card/password way fails the recharge. This also needs a fix.Show lessAbilashs
Horrible customer service
I booked a flight from Mumbai to San Francisco through Air China on Paytm app. Due to coronavirus the airline canceled the flight and informed me to claim the refund from Paytm. I’ve been contacting the Paytm travel department for a month and the issue is open, every time I contact them they say we’re looking into it and ask me to wait. But I’ve got no solution on the refund even after more than a month.Show lesspreetapp
Stealing data
I logged in after several months on an iPhone. And the app FORCES me to give it my location permission!
Apparently, this is to ensure security. I use other other banking apps and no one does this.
What’s strange is that Paytm have a button at the top right which says “Deny.” When you press this you are told that you can’t proceed without granting them location access!
It looks like they’re trying to hoodwink Apple and customers. Guys know that they are just trying to steal your data. There’s no way we should be having to share our location info.
Let’s BOYCOTT this app!Show lessAM on skype
Great app
Team, iam impressed with the way how app works can you please make sure that you have more banks included in your list to link bank accounts as I could manually link my banks as its not listed in your list.
Some of banks I have are discover, American Express, Barclays debit and capital one.
Please try to include them so we can link our accounts.
thanksShow lesskarthik45
